Summary
Overview
Work History
Education
Skills
Certification
Certificates
Timeline
Generic

Jasmine Zaragoza

Mount Pleasant

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Daycare Teacher

KIDFIRST PRESCHOOL & DAYCARE
06.2021 - 07.2023
  • Lead daycare teacher with 2+ years of experience
  • Early childhood curriculum development
  • Creating interactive learning and classroom management

Daycare Teacher

LITTLE RASCALS LEARNING CENTER
06.2023 - 04.2024
  • Communicate with parents to discuss child behavior, learning needs, and social skills
  • Provide conflict resolutions for behavioral issues using positive reinforcement approaches and empathetic communication
  • Performed student evaluations, monitored child development and progress, and attended meetings with parents to discuss learning strategies and classroom behavior
  • Planned and implemented curriculum for toddlers and infants and tailored activities to student interest and learning needs to drive cognitive development and social skills
  • Assisted lead teachers with classroom management
  • Ensured a safe and loving environment for all kids

Retail Associate and Key Holder

POPPY GRAY BOUTIQUE
04.2024 - 07.2024
  • Maintained friendly and professional customer interactions
  • Worked as a team member to provide the highest level of service for customers
  • Operated a cash register and received and processed cash and credit card payments
  • Opened and closed the store, including counting cash, opening and closing cash registers, and dropping off cash deposit

Barista

Hebrews Coffee & More
07.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

High School Diploma -

CHAPEL HILL HIGH SCHOOL
05-2022

Associates of Science - Social Work

NTCC
05-2022

Abilene Christian University
Abilene, TX

Bachelors Degree - General Studies

East Texas A&M University
Commerce, TX
12-2024

Skills

  • Communication Skills
  • Computer Skills
  • Customer Service Skills
  • Leadership
  • Teamwork
  • Critical Thinking
  • Adaptability
  • Work Ethic

Certification

  • Microsoft Office Specialist, 02/2024, 02/2025, Word, Excel, Powerpoint
  • CPR Certification, 02/2024, 02/2025
  • First Aid Certification, 02/2024, 02/2025

Certificates

- Microsoft Office Specialist

- CPR Certified

- First Aid Certified

- Texas Food Handler's Certificate

Timeline

Barista

Hebrews Coffee & More
07.2024 - Current

Retail Associate and Key Holder

POPPY GRAY BOUTIQUE
04.2024 - 07.2024

Daycare Teacher

LITTLE RASCALS LEARNING CENTER
06.2023 - 04.2024

Daycare Teacher

KIDFIRST PRESCHOOL & DAYCARE
06.2021 - 07.2023

High School Diploma -

CHAPEL HILL HIGH SCHOOL

Associates of Science - Social Work

NTCC

Abilene Christian University

Bachelors Degree - General Studies

East Texas A&M University
Jasmine Zaragoza