Jasmine O’Connell
Cabin Crew
Kilmallock,Co.Limerick
Summary
Achieved promotion to junior cabin manager within 10 months at Ryanair, demonstrating strong leadership and operational skills.
Overview
5
5
years of professional experience
Work History
Cabin crew
Ryanair
10.2022 - 02.2026
- Successfully completed an intensive 6 week training course, acquiring comprehensive knowledge of aviation safety procedures, emergency protocols, customer service techniques and inflight operations.
- Achieved attestation as a certified Ryanair Cabin Crew member, demonstrating proficiency in safety and emergency procedures, passenger management and service delivery.
- Successfully got promoted to junior cabin supervisor within 10 months of being in the company and successfully completed and attained a junior supervisor certificate and now is qualified to work as a cabin manager.
- In May 2025 was successful in getting promotion to cabin manager.
- Apply acquired knowledge and skills to ensure the safety and comfort of passengers during flights, strictly adhering to aviation regulations and company policies.
- Provide exceptional customer service by promptly addressing passenger needs and inquiries, ensuring positive and enjoyable a positive and enjoyable travel experience.
- Collaborate effectively with fellow crew members, demonstrating strong teamwork skills to efficiently complete pre-flight preparations, safety briefings, and inflight service.
- Perform clear and concise safety demonstrations, explaining emergency procedures and providing guidance during critical situations.
- Display professionalism and composure while handling challenging situations such as medical emergencies, disruptive passengers, and inflight delays.
- Execute inflight sales and duty-free transactions, showcasing strong numerical and cash handling skills.
- Maintain a clean and organized cabin environment, ensuring the availability of necessary supplies and equipment.
- Earned commendations from passengers and superiors for delivering exceptional service and consistently exceeding customer expectations.
- Contact details- Zane Rosamonte- 0834008519
Bar Maid
Welcome inn
06.2021 - 05.2022
- I expanded my skills with strong experience with inventory management and cash management, credit card processing, maintaining all sanitation procedures and food safety guidelines.
- Provided exceptional customer services skills.
- I provided training to new employees gaining experience in communication and leadership skills.
- Restocked and replenished bar inventory and supplies before shift and during shift.
- Demonstrated strong communication skills with co workers during busy periods gaining valuable team work skills.
- Flexibility to work out of normal working hours.
- Contact details: Patsy hayes- 0862569109
Education
Leaving certificate -
Scoil Pol
Kilfinane, Co. Limerick05.2022
Skills
Excellence in service and hospitality
Leadership abilities
Adaptable and flexible mindset
Security awareness
Building positive relationships
Problem-solving expertise
Fast information processing
Sensitivity to cultural differences
Disability support services
Confidentiality and discretion practices
First aid training
Timeline
Cabin crew
Ryanair
10.2022 - 02.2026
Bar Maid
Welcome inn
06.2021 - 05.2022
Leaving certificate -
Scoil Pol