Jane Edgeworth
Dublin,Ireland
Summary
Dedicated Beauty and Sales Consultant with extensive experience in account management and customer service. Completed relevant QQI courses with distinction, showcasing advanced skills in office administration, customer service, and IT. Known for maintaining a calm demeanour under pressure and enhancing organisational efficiency through effective multitasking. Exhibits high company standards by maintaining an immaculate professional appearance at all times. Offering a friendly and welcoming attitude while aiming to apply strong communication and administrative skills in a front-of-house position.
Overview
20
20
years of professional experience
Work history
Account Manager and Beauty Sales Consultant
Elizabeth Arden UK & IRL
Dublin, Ireland
2012.04 - Current
- Executed all administrative tasks for Area Manager and Store Manager with efficiency and punctuality.
- Delivered exceptional five-star premium skincare experience through innovative facial treatments and expert guidance.
- Maintained stock levels consistently above agreed thresholds while ensuring balance aligned with sales patterns and business objectives.
- Ensured high levels of customer satisfaction through excellent sales service, achieving repeat clientele.
- Boosted product sales by designing visually striking product displays, adhering to cosmetic merchandising guidelines for brand alignment.
- Maintained a smooth-running, efficient appointments diary, ensuring continued professionalism and positive customer experiences.
Business Development Manager
Elizabeth Arden UK & IRL
Dublin City, Ireland
2008.10 - 2012.06
- Assessed competitor activities to ensure the brand achieved a continual high rank status within the cosmetic department.
- Optimised operational procedures for improved productivity.
- Ensured sales opportunities were maximised and targets consistently achieved by managing, motivating and developing the team.
- Led a dynamic team by facilitating product and customer service training, developing equitable rotas, and implementing a daily sales and delivery strategy.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Conducted successful skincare events for VIP customers every quarter in the centre's management suite.
- Used Microsoft Word and other software tools to create documents and clear communications.
Account Manager
Benefit Cosmetics
Dublin City, Ireland
2007.06 - 2008.10
- Launched Benefit Cosmetics counter in Clerys Department Store, Dublin City, resulting in 'Team of the Year' award for exceptional performance.
Account Manager
H2O+ Skincare
Dublin and Kilkenny, Ireland
2006.01 - 2007.06
- Facilitated the launch of sea-derived skincare business across various department stores by managing events, collaborating with numerous buyers and PR agencies, and creating a successful customer database.
- Coordinated Oasis Spa activities at five-star Lyrath Estate Hotel, Kilkenny, while overseeing Oasis Treatment Rooms in Clerys Department Store, Dublin.
Education
QQI Level 5 - Receptionist Skills & Word Processing
Dublin College Further Education And Training
Swords, Co. Dublin 2026.01 -
QQI Level 5 - General Office Administration & Customer Service
Dublin College Further Education And Training
Swords, Co. Dublin 2025.09 - 2026.01
QQI Level 4 - Computer Applications & IT Skills
Dublin College Further Education And Training
Swords, Co. Dublin 2024.09 - 2025.01
CIBTAC Diploma - Beauty Therapy & Electrical Epilation
Coogan Bergin College Of Beauty Therapy
Grafton St, Dublin 2 2003.09 - 2004.05
Skills
- Microsoft Office proficiency
- Advanced communication skills
- Ability to manage sensitive and confidential information
- Hospitality and visitor management
- Office organisation
- Ability to stay calm, focused and efficient when under pressure
Timeline
QQI Level 5 - Receptionist Skills & Word Processing
Dublin College Further Education And Training
2026.01 -
QQI Level 5 - General Office Administration & Customer Service
Dublin College Further Education And Training
2025.09 - 2026.01
QQI Level 4 - Computer Applications & IT Skills
Dublin College Further Education And Training
2024.09 - 2025.01
Account Manager and Beauty Sales Consultant
Elizabeth Arden UK & IRL
2012.04 - Current
Business Development Manager
Elizabeth Arden UK & IRL
2008.10 - 2012.06
Account Manager
Benefit Cosmetics
2007.06 - 2008.10
Account Manager
H2O+ Skincare
2006.01 - 2007.06
CIBTAC Diploma - Beauty Therapy & Electrical Epilation
Coogan Bergin College Of Beauty Therapy
2003.09 - 2004.05