Jane Dowdall

• Deliverer front-line advice and support to members on diverse HR matters via INTO Query line.
• Coordinate service committees, conferences, seminars, webinars, and events.
• Engage with Department of Education and other stakeholders regarding member terms and conditions.
• Conduct research and report on submissions, preparing articles for publication.
• Review Department of Education Circulars related to teachers' terms and conditions and provided detailed reports.
• Analyse statistical information to inform decision-making processes.
• Contribute to development of FAQs for INTO website, alongside podcasts and presentations.
• Manage logistics for INTO seminars, webinars, training sessions, and events.

This was a Maternity contract in the Conditions of Employment Department where 1:

• Contributed to development and implementation of INTO policy, enhancing services for members.
• Maintained comprehensive knowledge of teachers’ employment conditions, including pay and pensions.
• Advised members on employment conditions and trade union matters to ensure compliance.
• Engaged with Department of Education and stakeholders to foster collaborative relationships.
• Conducted research and prepared documentation for publication and presentation.
• Presented at seminars and training events, educating on teachers’ terms and conditions.

This was a Maternity contract in the Education Department where I:

• Coordinated annual consultative conference on Education and biennial Special Education conference.
• Presented at Education Committee meetings, ensuring strategic goals alignment.
• Reviewed documentation and conducted initial research analysis to support section's work.
• Managed INTO bursary scheme, optimising project administration.
• Provided expert advice on education issues to member queries.
• Developed information briefings via FAQs, Podcasts, and articles for INTO publications.
• Engaged with Department of Education and Skills and other key agencies.

• Delivered front-line advice on HR matters via INTO Query line to support members.
• Organised conferences, events, and webinars for various committees.
• Engaged with Department of Education and other agencies regarding employment conditions.
• Conducted research and prepared reports on submissions and materials.
• Authored articles for publication and reviewed DE Circulars on teachers' terms.
• Analysed statistical information to inform decision-making processes.
• Developed FAQs for website, podcasts, and presentations for INTO publications.
• Facilitated seminars and training events, enhancing member engagement and knowledge.

• Liaised with clients to prepare legal documentation and manage case correspondence.
• Coordinated meetings and provided secretarial support to enhance operational efficiency.
• Collaborated with HR as a Secretarial Representative to address departmental needs.
• Facilitated communication with IT, facilities, and accounts departments for smooth operations.
• Organised social outings and team-building events as a member of the social committee.
• Inducted new recruits, ensuring comprehensive support during their onboarding.
• Strengthened written and verbal communication skills through client interactions and documentation.

In January 2006, I embarked on a year-long career break. Whilst based in Sydney, Australia I took up this post for six months.

• Established relationships with new and existing clients while providing PA support in Litigation Department.
• Managed and updated files, compiled court papers, and conducted research efficiently.
• Coordinated diary management and attended meetings to facilitate operations.

• Facilitated introduction of new Health Care specialist section by identifying needs and resources.
• Managed complex diaries to ensure seamless executive scheduling.
• Streamlined office processes to increase operational efficiency.
• Maintained confidentiality of sensitive information through strict file management systems.
• Developed filing systems that enhanced document accessibility and security.
• Prioritised tasks to maximise departmental productivity.
• Submitted legal pleadings and reports, adhering to all statutory deadlines.
• Coordinated workshops, seminars, and departmental functions to promote engagement.

• Streamlined office processes to enhance operational efficiency.
• Organised high-level meetings to facilitate productive collaboration.
• Ensured timely email responses to optimise communication flow.
• Processed mail, email, and phone enquiries, reducing correspondence backlogs.

• Conducted research to support case preparation and enhance legal strategies.
• Managed calendar appointments, optimising time management for solicitors.
• Organised and maintained legal documents to increase operational efficiency.
• Collaborated with paralegals to foster teamwork and improve productivity within the firm.