Enthusiastic worker with strong customer service skills. Skilled in conflict resolution and team collaboration, committed to enhancing customer experiences and maintaining a clean, organised environment.
Overview
5
5
years of professional experience
Work History
Barista
Bush and Briar Coffee
Borrisoleigh Thurles
06.2023 - Current
Assisted customers with menu selections and answered product inquiries.
Prepared and served high-quality coffee beverages to customers.
Maintained cleanliness and organization of the coffee shop environment.
Operated cash registers to process customer payments.
Described menu items to customers and suggested products based on stated preferences.
Handled sandwiches and baked goods, following hygiene and food safety regulations at all times.
Retail Assistant
Bourke Sports
Borrisoleigh Thurles
05.2021 - 12.2023
Organised merchandise displays to enhance customer shopping experience and accessibility.
Processed cash and card payments, and handled returns and exchanges.
Managed customer complaints in a professional manner while seeking solutions for resolution.
Answered phones promptly and directed calls appropriately.