Jamile Paes Leme Cardoso
Dublin
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
7
7
years of professional experience
Work History
Recepcionist
Handels Hotel
Dublin
05.2024 - Current
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Greeted guests upon arrival and provided exceptional customer service.
- Verified customer credit to establish payment method for accommodations.
- Handled payment processing and provided customers with receipts and proper bills and change.
Cleaner
EcoGroup
01.2023 - 12.2023
- Clean and organize classrooms and offices
Internship
Ipsos Brasil
01.2021 - 12.2022
- Internship based on data analysis and market research, analysis projects, establish goals and strategies for research and product marketing
Waitress
Tocco Burguer Brazil
01.2021 - 12.2021
- Provide excellent customer service, cash handling, service, cash handling, serving and cleaning tasks
Receptionist
Airport
01.2020 - 12.2020
- Welcome passengers, report incidents, confiscate and stamp documents and general customer service
Receptionist
Hairdressing Salon
01.2018 - 12.2018
- Schedule appointments, customer service, cleaning and organization tasks
Supervisor/ kitchen assistant
Zambrero
- Lead and supervise other staff, increase the restaurant’s quality control, provide excellent customer service, assist with food service and cash handling
Education
Language course -
CNA Languages
01.2016
Psychology bachelor’s degree -
São Judas Tadeu College
Skills
- Greeting and seating clients
- Multitasking and prioritization
- Customer/Client relations
- Organization skills
- Front desk operations
Personal Information
- Date of Birth: 11/26/98
- Nationality: Brazilian
Languages
- English, advanced
- Spanish, basic
- Portuguese, native
Availability
Full-time
Contact
+353 83 179 9736, Jamilepaesleme0@gmail.com
Coursework
Barista Course, Bartira: The Boutique Barista School of Dublin, Intermediate skills/coffee Foundation, Dublin, 04/01/23
Timeline
Recepcionist
Handels Hotel
05.2024 - Current
Cleaner
EcoGroup
01.2023 - 12.2023
Internship
Ipsos Brasil
01.2021 - 12.2022
Waitress
Tocco Burguer Brazil
01.2021 - 12.2021
Receptionist
Airport
01.2020 - 12.2020
Receptionist
Hairdressing Salon
01.2018 - 12.2018
Supervisor/ kitchen assistant
Zambrero
Language course -
CNA Languages
Psychology bachelor’s degree -
São Judas Tadeu College
Similar Profiles
Jayda GarciaJayda Garcia
Manager at Handels Ice CreamManager at Handels Ice Cream
Isabella AgahigianIsabella Agahigian
Ice cream scooper at Handels Homemade Ice CreamIce cream scooper at Handels Homemade Ice Cream
Robert BrysonRobert Bryson
Ice Cream Server at Handels Homemade Ice CreamIce Cream Server at Handels Homemade Ice Cream