Jamie Lee
Newcastle West
Summary
Driven individual with a love for helping others. Customer-oriented Store Manager offering over seven years of experience in sales and service team leadership and profitability strategies with experience in fundraising. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals.
Overview
7
7
years of professional experience
Work History
Store Manager
Bridget O Brien
Abbeyfeale , Ireland
2017.06 - 2024.04
- Organized various business development initiatives including trade shows, seminars, and workshops.
- Resolved conflicts between employees or customers in a professional manner.
- Analyzed market trends and competitor activity to identify opportunities for growth.
- Created and maintained relationships with key customers, vendors, and industry professionals.
- Collaborated with design team to create visuals that support content strategy when advertising.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Addressed customer inquiries and concerns in a timely manner.
- Developed and maintained filing systems to store confidential documents.
Education
Bachelor of Science - Psychotherapy
PCI College Ireland
Limerick 2024-06
Skills
- Inventory Management
- Customer Complaint Resolution
- Goal-Oriented
- Documentation And Reporting
- Decision-Making
- Employee Motivation
Timeline
Store Manager
Bridget O Brien
2017.06 - 2024.04
Bachelor of Science - Psychotherapy
PCI College Ireland
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