Jamie Farrell
Galway
Summary
Meetings & Events Manager with a track record of exceeding revenue targets through strategic sales initiatives. Expertise in client and account management drives successful event delivery and client satisfaction.
Overview
9
9
years of professional experience
Work History
MEETINGS & EVENTS MANAGER
THE CONNACHT HOTEL
10.2022 - Current
- Manage M&E revenue and exceed targets through proactive sales, upselling and business development.
- Plan and deliver sales campaigns to drive bookings and revenue.
- Work closely with Operations, F&B, Finance and Senior Management to deliver profitable Meetings & Events.
- Prepare proposals and contracts, negotiate terms and conduct site inspections.
- Build strong relationships with corporate clients, agencies and repeat clients.
- Manage client feedback and service recovery, resolve any issues promptly to maintain strong client relationships.
- Oversee accurate and timely billing for all Meeting and Event charges.
- Monitor performance through weekly forecasting and monthly reporting.
- Identify new business and revenue opportunities across the hotel and support wider commercial strategies.
- Active member of hotel's Green Team, supporting sustainability initiatives and cross departmental projects.
DUTY MANAGER
THE CONNACHT HOTEL
10.2021 - 10.2022
- Oversaw departmental operations, ensuring compliance with hotel policies and enhancing service quality.
- Managed on-site cash flow alongside accident and incident reporting.
- Resolved complaints professionally in alignment with hotel policy.
- Fostered a positive work environment to enhance employee satisfaction.
- Supported Senior Management in evaluating and refining hotel processes, driving operational effectiveness.
- Ensured compliance with health and safety regulations across the premises.
- Conducted scheduled security and fire walks to maintain safety standards.
- Prepared areas and teams for meetings and events according to conference schedules.
EVENTS & MARKETING MANAGER/BAR MANAGER
O'BYRNE'S
Edmonton
06.2017 - 06.2021
- Executed events within budgetary guidelines while directing staff for optimal performance.
- Implemented new marketing techniques boosting overall revenue.
- Developed strategic partnerships with local businesses, universities and breweries to drive cross-promotion and generate new business opportunities.
- Designed event collateral to enhance guest experience and foster repeat business.
- Managed daily bar operations, focusing on profitability across food, beverage, and labor costs.
Education
Leaving Cert -
Boyne Community School
Co. Meath06-2013
Skills
- M&E Sales & Business Development
- Sales Strategy & Forecasting
- Client & Account Management
- Service Recovery & Client Retention
- Revenue Management & KPI Performance
- Budgeting & Financial Management
- Contract & Proposal Negotiation
- Site Inspections & Client Meetings
- Event Management & Delivery
- Event Management Software (CVENT, My Events Channel, Eventbrite)
Accomplishments
- Employee Excellence Award - Galway, Irish Restaurant Awards 2025
- Best Outdoor Space in Connacht - The Aviary, Irish Bar & Cocktail Awards 2025
Timeline
MEETINGS & EVENTS MANAGER
THE CONNACHT HOTEL
10.2022 - Current
DUTY MANAGER
THE CONNACHT HOTEL
10.2021 - 10.2022
EVENTS & MARKETING MANAGER/BAR MANAGER
O'BYRNE'S
06.2017 - 06.2021
Leaving Cert -
Boyne Community School