Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamie Doyle

Dublin

Summary

Motivated Operations Section Manager with a progressive career in manufacturing and production settings. Training and supporting employees in achieving goals and meeting quotas. Strong planning skills to improve workflows and efficiency. Great at working under pressure alone & with a team, Great team player, Outgoing, Punctual, hardworking

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operations Section Manager

Brinks Cash Services
Dublin
09.2021 - Current
  • Analyzed departmental operations to identify areas of improvement and recommended corrective actions.
  • Developed strategies to optimize efficiency, quality, and customer service levels.
  • Conducted performance reviews for Drivers and provided feedback on their job performance.
  • Created training programs for new employees and existing staff members to ensure compliance with established policies and procedures.
  • Managed daily workflow activities within the operational section, ensuring all tasks were completed in a timely manner.
  • Collaborated with other departments to coordinate projects and resolve issues promptly.
  • Monitoring overtime hours worked by employees and ensuring that they are compensated correctly.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Provided technical support to customers over the phone and in person.
  • Managing & creating rosters for 167+ Drivers.
  • Maintained records of daily deliveries and pickups, including times, products, or services delivered.
  • Creating Runs for the following. Tripsheets in the correct order in which the drivers must follow.
  • Monitored surveillance cameras and responded to suspicious activity.

Senior Barber

Harrys Barbershop LTD
Dublin
10.2019 - 08.2021
  • Greeted customers, provided consultation services and identified customer needs.
  • Established a professional relationship with clients by providing quality haircuts and styling services.
  • Provided hair care advice, including product recommendations and styling tips.
  • Performed various cuts, trims and shaves using clippers, scissors and razors.
  • Maintained cleanliness of the barber station, including sterilizing tools and sanitizing work areas.
  • Kept up to date on new trends in men's hairstyles and facial hair designs.
  • Demonstrated knowledge of products available for sale in the store.
  • Assisted other barbers as needed during busy times or when short staffed.
  • Managed cash register transactions accurately and efficiently.
  • Communicated effectively with customers to create a pleasant experience.
  • Handled incoming phone calls and scheduled appointments.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Opened store in accordance with corporate policies and procedures.

Landscape Gardener Team Leader

Domestic & General
Dublin
07.2019 - 03.2020
  • Led team in providing landscape maintenance services such as mowing, trimming, pruning, planting, fertilizing and watering.
  • Organized and supervised daily work assignments for crew members to ensure efficient completion of tasks.
  • Inspected completed projects to guarantee quality standards were met.
  • Conducted regular safety training sessions to ensure compliance with company regulations.
  • Provided technical guidance to workers on proper use of tools and equipment.
  • Trained new employees on proper techniques for completing various landscaping tasks safely and efficiently.
  • Maintained gardens and grounds of private properties, ensuring proper care of trees, shrubs, flowers, and turf.
  • Planned and planted flower beds and borders according to customer requirements.
  • Ensured that garden maintenance tasks were completed efficiently and safely.
  • Monitored the health of plants in order to identify any problems with pests or diseases.
  • Planned, designed, established, maintained and improved turfgrass areas.

Education

Leaving Certificate -

St.Aidans Community College
05.2016

Skills

  • Operations Improvement
  • Staff Leadership
  • Training Method Development
  • Customer Service
  • Microsoft Office
  • Organization and Time Management
  • Problem-Solving
  • Strategic Planning
  • Operations Management
  • Performance Management
  • Staff Development

Certification

Harris
  • Certificate in Customer service.
  • Certificate in Barbercide Health & Safety.
  • Certification for counter balance forklift by A.F.A.S.T LTD
  • Level 5 QQ1 Barbering skill & Techniques Diploma.
  • Certificate Manual Handling & safe pass.
  • Private security Authority Static/Doorman & C.I.T License

Timeline

Operations Section Manager

Brinks Cash Services
09.2021 - Current

Senior Barber

Harrys Barbershop LTD
10.2019 - 08.2021

Landscape Gardener Team Leader

Domestic & General
07.2019 - 03.2020

Leaving Certificate -

St.Aidans Community College
Jamie Doyle