Jamie Cox

· Am the primary researcher on Employment Law in Ireland, 3rd ed. (2027).

· Evaluate relevant material on a variety of different areas in employment law, such as Protected Disclosures, Remote Work and National Minimum Wage.

· Kept up to date on recent changes in employment law, both nationally and at a European level.

· Learnt how to navigate large quantities of material from the Workplace Relations Commission and to correctly identify relevant details.

· Learnt how to store collected data in a manner that was both detailed and accessible.

• Provided clear and helpful advice to customers
• Ensured a high standard of cleanliness and quality of service was maintained
• Educated myself on all products, so as to provide sales advice as effectively as possible
• Learnt to adapt to a highly busy work environment, and make smart decisions quickly
• Over 3 years I developed skills in public relations and customer service, establishing a reputation as an effective sales-person and a trustworthy source of information for customers