James Sheridan
Dublin,L
Summary
Assertive and confident individual with impeccable interpersonal skills Demonstrates proactive collaboration and problem solving. Offers flexible schedule and upbeat approach to work. Attentive professional confident in addressing challenging situations and individuals. Brings skills in problem-solving, conflict resolution and documentation.Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Security Officer
Beaumont Hospital, RCSI
06.2019 - Current
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Detected emergencies using electronic access control systems, CCTV
- Monitored and authorized entrance and departure of employees, visitors and other persons by verifying identification and controlling entry and exit points.
- Utilized various intervention strategies to redirect patients attention during stressful situations, including de-escalation techniques,
- Employed professional judgement and expertise in selecting and applying interventions to distressed patients, calmly resolving dangerous situations.
- Responded to safeguarding concerns and managed risks to protect patients and members of the public.
- Managed traffic control during accidents or road closures, ensuring the safety of all involved parties while minimizing disruption to others.
- Collaborated with other healthcare professionals to provide safe and secure patient transfers to other off site healthcare facilities.
Facilities
DAA
06.2018 - 06.2019
- Organized and liaised with repair, maintenance and cleaning suppliers to maintain the facilities to a high standard.
- Kept facilities and public areas well maintained by conducting deep cleaning and organizational tasks.
- Completed routine inspections of facilities to verify compliance with procedures in place for cleanliness and maintenance.
- Kept machines in excellent working order by testing and cleaning equipment.
- Handled and stored cleaning chemicals safely.
- Monitored real-time traffic conditions, proactively adjusting assignments as needed to minimize delays or disruptions.
- Reduced wait times for customers by effectively allocating taxi resources in high-demand areas.
- Implemented effective strategies for managing peak periods, ensuring smooth operations during busy times.
- Improved customer satisfaction with timely and accurate dispatching of taxis to requested locations.
Aviation Security Officer
International Consultants Targeted Security,
04.2017 - 06.2018
- Performed rigorous general security checks to uphold passenger, staff and airport safety.
- Conscious of the ultra safe nature of the International Aviation System and of the sustained efforts of all stakeholders to maintain a high level of safety,
- Dealt with challenging situations safely and professionally, demonstrating best practices to colleagues.
- Operated high-tech security equipment, including X-ray machines and body scanners, to identify prohibited goods.
- Checked staff ID and passenger boarding cards before allowing access to security and departure areas.
- Conducted manual searches of cabin baggage to assess compliance with safe travel regulations.
- Provided exceptional customer service while enforcing strict adherence to aviation security protocols, earning positive feedback from both passengers and colleagues.
- Completed comprehensive training programs on aviation security regulations, principles, and best practices, increasing proficiency in job responsibilities.
- Maintained accurate records of daily activities, incidents, and noteworthy observations for submission to management for review.
Security Officer
SAR Group
12.2015 - 03.2017
- Ensuring safety of staff, patients and visitors
- To monitor and prevent any illegal activities on the premises
- Dealing with high pressurised situations
- To patrol the premise and building checks
- Responsibilities of lock ups and alarms
- Patient property pick ups and returns
- To attend to fire panel activations, assess and disarm
Security Officer
SMS Security, Arvato Bertelsmann, Swords Central
07.2015 - 12.2015
- Mobile patrols of both premises
- Ensuring the safety of property, equipment visitors and staff
- Providing the highest standard of customer service
- Observing and monitoring CCTV Cameras
- Preventing accidents on the premises by meeting health & safety regulations
- Carrying out searches of staff personal and belongings (at airport security level)
- Handling of cash transfers
Security Officer
Bidvest Noonan,Mater Hospital
01.2015 - 06.2015
- Ensuring staff, patients and visitors safety was of highest standards
- Monitoring and observing CCTV cameras and alarms
- Providing visitors with customer service
- Ensuring all lock ups and alarms are fully completed
- Patrols of premises
- To attend to fire panel alarms, assess and disarm
Loss Prevention Officer
Bidvest Noonan,The Pavilions Shopping Center
10.2014 - 06.2015
- Monitoring and observation of surveillance and CCTV cameras
- Preventing the loss and taking of stock
- Premises patrols and ensuring efficient lock ups were completed
- Ensuring safety standards were met for all staff and visitors
- Crowd controls
- Streamlined inventory control processes by conducting routine checks and updating tracking systems regularly.
- Conducted daily store walk-throughs to identify potential security risks.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Education
Coláiste Íde college
2014
CDETB Training centre
2013
Fingal community college
2011
Skills
- TMR Training Solutions LtdTraining prevention and management of Violence & Aggression intervention techniques and non physical methods for preventing or managing disruptive and aggressive behavior
- QQI level 5 criminology studies
- QQI level 5 legal practice & procedures
- QQI level 5 Customer service training
- QQI level 5 security sector studies
- QQI level 5 health and safety at work
- occupational first Aid
- Computer Studies
Interests
Gym ٠۰ Rugby ٠۰ Fishing ٠۰
Timeline
Security Officer
Beaumont Hospital, RCSI
06.2019 - Current
Facilities
DAA
06.2018 - 06.2019
Aviation Security Officer
International Consultants Targeted Security,
04.2017 - 06.2018
Security Officer
SAR Group
12.2015 - 03.2017
Security Officer
SMS Security, Arvato Bertelsmann, Swords Central
07.2015 - 12.2015
Security Officer
Bidvest Noonan,Mater Hospital
01.2015 - 06.2015
Loss Prevention Officer
Bidvest Noonan,The Pavilions Shopping Center
10.2014 - 06.2015
CDETB Training centre
Fingal community college
Coláiste Íde college
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