Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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James Dawson

Summary

  • I have a reputation for being a hard-working, reliable person who is considerate and attentive. I have experience in both office and administrative support with a strong background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and contingency management, ensuring smooth operational flow. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and professionalism.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Supervisor/Flow Lead

Amazon
Leeds
05.2020 - Current
  • Managed and directed a high-performing team to successfully meet daily target of up to 100,000 units.
  • Engaging with various stakeholders and teams to analyze capacity and effectively mitigate risk.
  • Effectively manage a team of up to 100 employees on a daily basis, leveraging metrics for performance analysis.
  • Implemented strategies designed to reduce congestion during peak times and reduce downtime.
  • Monitored production output to ensure accuracy and efficiency of processes.

Supervisor

Chinese buffet
06.2019 - 03.2020
  • Led a team of up to 12 staff members simultaneously
  • Ensured regular completion of COSHH checks on a daily basis
  • Managed and tracked daily financial transactions
  • Hourly food allergen and temperature checks

barman

Spotted Dog bar and Blackjack 7 bar and cafe
06.2018 - 06.2019
  • Provided excellent customer service by taking care of customers' needs in an efficient manner.
  • Adhered to health safety regulations while handling food products as well as cleaning chemicals.
  • Prepared cocktails and other drinks according to customers' requests.

Education

Polam Hall Sixth Form

Hurworth Comprehensive

Skills

  • Microsoft Office proficient
  • Excellent communications skills
  • Experience managing High-pressure situations via radio
  • Experience with Logistics Management
  • Effective in fast-paced, high pressure environments
  • Proficient in Data Management

Certification

Full U.K drivers license

Fire marshall trained
First aid trained
ISO45001 certified

References

References available upon request.

Timeline

Operations Supervisor/Flow Lead

Amazon
05.2020 - Current

Supervisor

Chinese buffet
06.2019 - 03.2020

barman

Spotted Dog bar and Blackjack 7 bar and cafe
06.2018 - 06.2019

Polam Hall Sixth Form

Hurworth Comprehensive

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