James Coates

I am a communicative sales and customer service professional motivated to maintain customer satisfaction and contribute to company success. I have experience in managing large amounts of inbound & outbound sales and service calls and also sustaining satisfactory relationships with customers. Skills with CRM systems as well as outstanding active listening and multitasking abilities. I have great understanding of windows and microsoft office also. I am committed to providing outstanding customer service and maximizing sales. Focused on team support and I am a persuasive and friendly individual driven to exceed performance standards and sales targets.

• I play hurling for Old Christians GAA club and complete in weekly matchups against other limerick teams.
• I have a keen interest in golf and have been a member of castletroy golf club for 5 years now.
• I work out daily and in my spare time I enjoy travelling with friends and family.

• I have been the sales champion in my current role for over 1 year now. I have a track record for exceeding sales targets and was chosen to promote sales techniques and what works best to the rest of the teams in my department. I did this by creating powerpoints and sending out emails with tips to encourage other agents to pitch on every call to maximise commission and to also exceed their own individual targets.