James Byrne
Assistant Revenue Manager
Kildare - Ireland
Summary
Assistant Revenue Manager with over twenty years of experience in the hospitality industry, having successfully managed operations focused on corporate networking and revenue efficiency strategies.
On a daily basis, led critical revenue streams, designed reports, and developed a diverse portfolio of clients across various business sectors, while also managing a team of three individuals.
Overview
24
24
years of professional experience
Work History
Assistant Revenue & Reservations Manager
The Morrison Dublin, Curio Collection by Hilton
04.2015 - Current
- Oversee a substantial portfolio generating an annual accommodation revenue of €13 million, for a prestigious five-star hotel.
- Conduct daily reviews of reports and the rate management system (GRO) to analyse new booking revenue (pick-up), booking pace, and progress toward revenue targets to identify booking pattern and specific dates requiring rate adjustments to optimise revenue.
- Lead monthly revenue meetings, where comprehensive reviews of financial figures are conducted in comparison to overarching monthly and annual objectives to adapt targets as necessary and align with organisational goals.
- Spearhead the project management of change delivery initiatives originating from Hilton UK & Ireland, Hilton EMEA, and Hilton Worldwide, ensuring successful implementation, deployment and alignment with the hotel operations.
Meeting & Events Sales Manager
The Morrison Dublin, Curio Collection by Hilton
04.2007 - 04.2015
- Successfully converted 20 to 40 inquiries into confirmed bookings, effectively optimising revenue generation and meeting monthly targets for room hire and food and beverage sales.
- Cultivated and nurtured strong client relationships, facilitating a comprehensive understanding of their event requirements and contributing to the success of various functions, including conferences and weddings.
- Organised and conducted hotel showarounds to illustrate the property's unique features and demonstrate how its venues could best accommodate clients' needs.
- Compiled and submitted weekly reports, including budgeting and forecasting data, while actively participating in weekly revenue meetings to review confirmed bookings and explore potential opportunities for revenue growth.
Front of House Manager
Brooks Hotel
09.2000 - 04.2007
- Supervised a team of ten individuals responsible for processing an average of 100 check-ins and 100 check-outs daily.
- Oversaw reservations for a 100-bedroom boutique hotel, ensuring seamless coordination of guest arrivals and departures.
- Communicated booking details for groups and functions to all relevant hotel departments, facilitating smooth event execution.
- Managed cash handling and balanced accounts within the department, ensuring accuracy and compliance with financial protocols.
Education
Bachelor of Arts - Hotel & Catering Management
GMIT - Galway-Mayo Institute of Technology
Ireland - Galway 04.2001 -
Skills
Management - Provided training and supervision to two direct reportees responsible for managing reservations and revenue streams
Engagement - Built a robust client portfolio, securing bookings for special events, such as the Rugby Six Nations championship
Reliability - Acknowledged as the primary point of contact for revenue-related insights by senior management across various departments, including sales and operations, due to a track record of expertise
Accomplishments
- Microsoft Office
- OnQ CRM (Hilton Hotels)
- GRO
- OPERA
- Salesforce
- Delphi FDC
Languages
English
Excellent
French
Basic
Timeline
Assistant Revenue & Reservations Manager
The Morrison Dublin, Curio Collection by Hilton
04.2015 - Current
Meeting & Events Sales Manager
The Morrison Dublin, Curio Collection by Hilton
04.2007 - 04.2015
Bachelor of Arts - Hotel & Catering Management
GMIT - Galway-Mayo Institute of Technology
04.2001 -
Front of House Manager
Brooks Hotel
09.2000 - 04.2007
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