Technology and Science
Hi, I’m
Jakub Golec
Data Center Engineer
Dublin ,Leinster
Summary
Highly motivated and dedicated Data Center Technician with over 2 years of experience at Amazon Web Services, specializing in setting up, configuring, and maintaining data center equipment. Proficient in infrastructure management, network troubleshooting, and system administration. Possesses a strong track record of effectively handling complex tasks and ensuring optimal performance within data center environments. Constantly seeking to enhance skills and deepen expertise in the field of networking and software. Currently nearing completion of a part-time Diploma in Networking and System Security at CCT College Dublin, further reinforcing knowledge and capabilities in the industry.
Overview
6
years of professional experience
6
years of post-secondary education
2
Certifications
2
Languages
Work History
Amazon Web ServicesDublin
Data Center Technician III
07.2021 - Current
Job overview
- Successfully met SLAs by efficiently resolving assigned trouble tickets within a directed workflow, ensuring prompt issue resolution and
customer satisfaction. - Acted as primary point of contact for hardware troubleshooting and technical issues, resolving average of 350 tickets per month
during 14-day rotation. - Conducted regular repairs on server hardware components, including drives and motherboards, ensuring optimal performance and
minimizing system downtime. - Proficiently performed routine repairs on network infrastructure, server hardware, and operating systems, maintaining functionality
and stability of critical systems. - Operated in a Linux environment, utilizing its capabilities for diagnosing and resolving issues related to hosts and network infrastructure.
- Maintained strict adherence to security and safety best practices within data center, leading to highest number of Good Saves in
entire Dub cluster during first quarter of 2022. - Demonstrated daily use and configuration expertise in DHCP, DNS, SSH, and Telnet, ensuring smooth network operations and efficient
troubleshooting. - Identified opportunities for process improvements within data center environment, collaborating with colleagues to implement
effective solutions. - Completed rack-down training and actively participated as primary technician in multiple rack-downs, ensuring safe and efficient
relocation of critical equipment. - Played a key role in the development of fellow team members, conducting inductions for multiple new hires and delivering training sessions
for the new Israeli AWS branch.
GemPool RecruitmentDublin
Data Center Technician Temp
02.2021 - 06.2021
Job overview
- Collaborated within a team environment on a new project, ensuring effective coordination and communication to achieve project objectives.
- Utilized strong diagnostic skills to identify and rectify faults within Data Center, ensuring minimal downtime and optimal performance.
- Proficiently utilized a ticket management platform to track and address issues, ensuring efficient resolution and timely response to user
needs. - Applied troubleshooting expertise to address and resolve standard Data Center grade networking issues, effectively troubleshooting out of
service servers. - Used critical thinking to break down problems, evaluate solutions and make decisions.
Hallmark Veterinary Compliance Services Gloucestershire EnglandAberdeenshire
Official Veterinarian
10.2017 - 08.2019
Job overview
- Technical management: Successfully managed a team of meat hygiene inspectors, overseeing their daily activities and ensuring compliance
with regulations and standards. - Continuous improvement: Implemented strategies for continuous improvement in meat hygiene production standards, resulting in
enhanced quality and safety measures. - SOP implementation and evaluation: Supervised the implementation and reevaluation of Standard Operating Procedures (SOPs), ensuring
their effectiveness in maintaining food safety and hygiene. - European legislation expertise: Possess extensive knowledge of European legislation related to public health, specifically in the areas of
animal welfare, meat production hygiene, and enforcement. - Microbiological testing oversight: Monitored and managed the process of microbiological testing and sample submission for national surveillance, ensuring compliance with regulatory requirements and contributing to public health monitoring.
Education
CCT CollegeDublin
Diploma from Networking and Systems Security
09.2022 - 07.2023
University College DublinDublin
Bachelor's Degrees from Veterinary Medicine
09.2012 - 08.2017
Skills
Deep understanding of server hardware, storage systems, networking equipment
Troubleshooting and problem-solving: Strong troubleshooting skills to identify and resolve hardware, network, and software issues
Networking and cabling: Proficient in network setup, configuration, and troubleshooting Expertise in cabling and cable managementNetwork protocols DHCP, DNS, SSH, SMTP, RDP, HTTP and TelnetServer and network infrastructure management: Knowledgeable of server operating systems, such as Windows Server and Linux
Adept at managing and maintaining network infrastructure components like switches, routers, and firewallsSecurity and compliance: Knowledgeable about security best practices, access controls, and compliance requirements
Communication and collaboration: Excellent communication skills to work effectively with other IT teams, vendors, and stakeholdersSkilled in use of Ipconfig, Grep, and Putty for efficient troubleshooting and system administration
Experienced in scripting languages, including Shell scripting, PowerShell, and Linux scripting, for automation and process optimizationAccomplishments
- Peer recognition Project
AWS • January 2022 - Present
• Designed and created Peer Recognition system for DCOs to highlight outstanding performance of colleagues. The system followed by
management on a weekly basis.
• Over 300 recognition since its inception in January 2022.
• Generated increase in employee engagement and productivity by rewarding and acknowledging excellent performance.
- New Hire Learning Manuals Project
AWS • March 2021 - March 2022
• Created and designed two websites dedicated to providing comprehensive guidance on hardware and network troubleshooting techniques.
• Extensive reach and impact: Both websites have achieved significant traction, accumulating over 1000 views.
• Empowering new hires: By offering easily accessible and user-friendly resources, the websites have played a pivotal role in equipping new
hires with the necessary knowledge and skills.
Certification
CompTIA A+
Interests
History
Politics
Timeline
CCT College
Diploma from Networking and Systems Security
09.2022 - 07.2023
Data Center Technician III
Amazon Web Services
07.2021 - Current
CompTIA A+
02-2021
Data Center Technician Temp
GemPool Recruitment
02.2021 - 06.2021
CS50’s Introduction to Computer Science HarvardX
07-2020
Official Veterinarian
Hallmark Veterinary Compliance Services Gloucestershire England
10.2017 - 08.2019
University College Dublin
Bachelor's Degrees from Veterinary Medicine
09.2012 - 08.2017