JAKE GILLARD

I joined OneTrust in 2019 as a dedicated Recruiter for the newly acquired DataGuidance business, where I successfully reduced agency spend from 100% to 0% within my first year while hiring key legal, research, and sales professionals. Building on this success, I was entrusted with the sole responsibility to grow our Solution Engineering (Technical Sales) EMEA team and launching the Enterprise UK&I Sales team—now the company’s highest-performing team globally (2023). My contributions led to promotions to Senior Recruiter and, most recently, Talent Acquisition Partner, where I define and execute international talent acquisition strategies for Enterprise Sales and Solution Engineering across EMEA, APJ, and LATAM. In this role, I am a business partner for our Hiring Managers leading QBRs, driving headcount planning, and uplevelling our hiring teams. in 2024, I stepped in for my Director during her sabbatical, delivering leadership updates, conducting weekly one-on-ones with peers, and leading weekly stand-ups.

Further responsibilities include;

• Full life cycle recruitment, direct hiring top talent across all OneTrust Business Units (Sales, Solution Engineering, Marketing, Legal, Finance & more)
• Ownership of recruitment strategy, selection process, profiling, and best practice across all GTM departments
• Collaborating with C-suite & BU leaders to accurately forecast and define resource & capacity planning
• Supported the creation & global roll out of DE&I hiring strategy & process, helping hiring managers and key stakeholders understand the importance of sourcing and cultivating diverse and innovative teams
• Successfully overachieved consistently on hiring target (between 4-12 vacancies per month)
• Championed & supported internal mobility as part of OneTrust's culture of continuous professional development
• Content creation & delivery of training & enablement for interview teams & hiring managers
• Supported the hiring of our GTM recruitment team conducting interviews and training new recruits.
• Partnering with HRBPs to define profile leveling and success profiles
• Partnering with HRBPs and TA Ops on workforce planning and requisition request process
• Led project initiatives quarterly in line with wider People team OKRs supporting the overall company mission & objectives
• Continued to develop myself professionally through use of self-funded Linkedin learning tool, books, articles & influencers. Complete course in Leadership Fundamentals in line with my career goals.

• In 2017, I joined Marks Sattin as a Recruiter within their IT & Legal department
• I quickly advanced to lead our division for Data Protection & Privacy, partnering with senior legal & compliance professionals to address the growing demand for expertise in the build up towards the GDPR launch
• My efforts were rewarded with a number of successful placements across leading organizations such as Dentons (Global DPO), Irwin Mitchell (Privacy Manager), British Land (DPO), Arcadia (Privacy Manager) & Endeavour (Employment Counsel, Privacy Counsel)
• This specialization allowed me to build strong relationships within the industry and contribute significantly to the success and expansion of Marks Sattin's IT and legal recruitment services
• Build relationships with candidate base gathering knowledge in chosen sector whilst generating new business leads
• Build relationships with senior stakeholders, further enhancing market knowledge, analysing their needs, usually to tight deadlines in pressurised environments
• Negotiate with & influence senior stakeholders in certain situations (e.g offers, Interview's etc)
• Manage time effectively, balancing a busy calendar with meetings, conference calls & administration tasks whilst meeting company targets and business objectives
• Take a pro-active approach to working within a team, making effective contributions & helping/training more junior colleagues
• Meet personal targets set by senior manager (Calls, Leads, Jobs, Interviews, Placements)
• Undertake data analysis of margin, mark-up, fees, rebates and other statistical data to spot trends and potential issues or risks and to improve performance
• Business development
• Interview suitable candidates for current/future roles
• Plan and organise using Microsoft Outlook
• Use CRM to produce speculative cv's and Mail-shot's to create potential new business whilst tracking KPI's set by management and directors
• Attend on-going training/seminars to further develop knowledge of market

• In 2015, I began my sales career at Imperium Tourism Holdings as a Sales Agent, where I quickly demonstrated my ability to drive sales and deliver exceptional customer service
• My success in this role led to a promotion to Branch Manager, where I took on greater responsibilities, including overseeing daily operations, managing a team of sales agents, and developing strategies to increase revenue
• Oversee the running of one of ITM's busiest stores (Darwin)
• Staff recruitment and appraisals & training
• Leading and supervising a team of 5 sales agents
• Market research, to help identify customer needs and also source new business
• Building relationships with new businesses (Universities & Language schools)
• Target setting for the store (quarterly, monthly and weekly) in correlation with business growth
• Problem solving and complaint resolution
• Maintaining constant communication with Group Operation and other Store Managers
• Store administration, data analysis and reporting of achieved KPI's and ROI
• Regularly exceeding quarterly targets set by Group Operations & Company Directors

• Front line retail, travel and tourism sales
• Liaising with clients in person, over the phone or via email to discuss their travel requirements
• Working with schools, hostels and other organisations to promote travel
• Advising clients on suitable options for domestic or international destinations, tours, accommodation, transport, insurance and fares
• Making and confirming bookings, usually via a Travel Desk Management System (Website Travel)
• Researching destinations and keeping up to date with travel industry news

• Joined St Edmund's College as a Graduate Teaching Assistant within the Physical Education department
• Creating lesson plans, leading, supporting and evaluating both theoretical and practical sports' sessions
• Supporting extra-curricular activities, holding after school sessions in football, cricket, rugby and athletics and leading teams at weekend fixtures
• Reporting on student progress with school management
• Assisting in the Duke of Edinburgh programme, leading excursions and helping with administration and day to day running
• Assisting with Combined Cadet Force (CCF) sessions and consulting on Health, well-being and Sports knowledge where appropriate