Summary
Overview
Work History
Education
Skills
Timeline
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Jake Christie

Bushmills,United Kingdom

Summary

Service-focused professional with significant experience in customer care. Possessing strong communication skills and technical knowledge to deliver high quality customer service. Committed to improving customer satisfaction and retention through efficient and accurate service delivery.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work History

Service advisor

Halliday Automotive
Bushmills
07.2024 - 09.2024
  • Welcomed and escorted customers to mechanics
  • Maintained accurate customer records in database
  • Worked closely with service technicians to order customer parts
  • Identified customer needs to suggest relevant extra services, enhancing sales
  • Instructed customers on regular vehicle maintenance protocols
  • Delivered excellent customer service by understanding and meeting their requirements.

Assistant manager

Causeway crepes & coffee
Bushmills
12.2023 - 06.2024
  • Maintained high standards of store cleanliness.
  • Maintained safe working environment for staff members
  • Worked with management to address and improve operational efficiency.
  • Provided professional support to customers

Bartender

Bushfoot golfclub
Portballintrae
04.2021 - 12.2023
  • Entered orders, calculated bills, and handled payments
  • Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
  • Completed end-of-day cleanup to reset bar for next day.
  • Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
  • Provided excellent service to customers, resulting in repeat business.

Education

A-Levels -

Dalriada grammar school
Ballymoney
09.2013 - 06.2020

Skills

  • Customer service
  • Effective communication
  • Problem Analysis and Resolution
  • Collaborative teamwork
  • Ongoing Professional Development
  • Accurate Data Entry
  • Product familiarity
  • Customer relationship management
  • Financial Handling
  • Stock control and organisation

Timeline

Service advisor

Halliday Automotive
07.2024 - 09.2024

Assistant manager

Causeway crepes & coffee
12.2023 - 06.2024

Bartender

Bushfoot golfclub
04.2021 - 12.2023

A-Levels -

Dalriada grammar school
09.2013 - 06.2020

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Jake Christie