Jainil Bulsara

A versatile professional with expertise in banking operations, digital marketing, and technical skills. Demonstrates proficiency in banking operations, escalation management, and SLA & TAT compliance, ensuring seamless vendor coordination and client communication. Skilled in marketing analytics, email marketing strategy, and customer engagement to drive lead generation and e-commerce success. Adept at utilising MS Excel, MS Outlook, MS Word, and PowerPoint for reporting and analytics. Strong problem-solving abilities and high-pressure crisis management skills enhance cross-functional teamwork. Committed to leveraging these competencies to achieve organisational goals.

Empathetic and persuasive individual with background in evaluating and addressing individual client needs and concerns. Experienced at conducting individual and group interviews to assess needs and situations. Responds calmly to manage crisis and emergency situations.

Compassionate professional with focus on social work, specialising in mental health and community engagement. Can provide empathetic support to individuals and families in need while creating and implementing effective care plans. Utilises active listening and communication skills to bridge gaps between community resources and individuals, thereby fostering positive change.

• Assess for Success: Marketing Analytics and Measurement (Google / Coursera — Jul 2026)
• Think Outside the Inbox: Email Marketing (Google / Coursera — Jun 2026)
• From Likes to Leads: Interact with Customers Online (Google / Coursera — Jun 2026)
• Attract and Engage Customers with Digital Marketing (Google / Coursera — May 2026)
• Foundations of Digital Marketing and E-commerce (Google / Coursera — Apr 2026)

• Running , Fitness , Cricket , Badminton
• Meditation