Jade Ward
Portlaoise,Laois
Summary
A dedicated professional with a strong foundation in empathy, emotional intelligence, and communication skills gained from working in environments with vulnerable situations. Demonstrates exceptional patience and time management abilities, ensuring efficient multitasking in dynamic environments. Committed to leveraging these competencies to foster positive interactions and drive organisational success.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Physician Scheduler/Receptionist
RelateCare
Remote
2025.01 - Current
- Facilitate successful appointments by scheduling accurately and promptly.
- Protect patient confidentiality with strict adherence to data protection regulations.
- Provide empathetic customer service during stressful medical situations; easing patient anxiety.
- Build trusting relationships with patients through courteous behaviour and professional communication skills.
Montessori assistant
Little Pathways Creche and Montessori
Sligo, County Sligo
2020.10 - 2022.03
- Gained experience building rapport with children aged 3 to 5.
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
- Set up equipment and materials ahead of recreational activities.
- Collaborated closely with other staff members to provide consistent care approach across the board.
Education
Level 5 & 6 - Special Needs Assisting
Chevron Training
Bachelor of Arts - Public Relations
GMIT
Galway, County Galway 2015.09 - 2019.05
Diploma of Higher Education - Education
The TEFL Institute of Ireland
Skills
- Empathy
- Emotional Intelligence
- Communication
- Patience
- Time Management
- Multitasking
Timeline
Physician Scheduler/Receptionist
RelateCare
2025.01 - Current
Montessori assistant
Little Pathways Creche and Montessori
2020.10 - 2022.03
Bachelor of Arts - Public Relations
GMIT
2015.09 - 2019.05
Level 5 & 6 - Special Needs Assisting
Chevron Training
Diploma of Higher Education - Education
The TEFL Institute of Ireland