I am a hard working person who works well as part of a team and as a individual. I pride myself on my exceptional customer service skills and have excellent time management .
Overview
6
6
years of professional experience
Work History
Catering Staff Member
The Mater Hospital, Eccles Street
Dublin
11.2023 - Current
Taking meal time menus from various different diets from patients , reporting any changes back to chef in kitchen
Food preparation , Making sure to temp all food before and after heating
keeping a clean kitchen at all times
Serving to a 30+ people ward for breakfast,lunch and tea
Restocked supplies when needed throughout the duration of day
Adhered to all health department regulations regarding food handling and sanitation practices.
Receptionist Administrator
Frank Keane BMW , Kylemore road
Dublin
03.2022 - 11.2023
Greeted visitors and customers warmly, offering refreshments as appropriate.
Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Maintained reception area cleanliness and tidiness.
Assisted with administrative tasks such as data entry into company databases.
Managed the distribution of incoming mail, faxes, and packages.
Sales Assistant
Brown Thomas Arnotts , Henry street
Dublin
11.2019 - 01.2022
Greeted customers and provided assistance with product selection.
Assisted in creating displays to promote products.
Organized stockroom shelves, racks and bins according to store layout and product categories.
Informed customers about current promotions and discounts.
Assisted customers with returns, exchanges and refunds.
Replenished merchandise on shelves as needed throughout the day.
Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Customer Advisor
Bank Of Ireland ,Tallaght
Dublin
02.2018 - 09.2019
Greeted customers and provided excellent customer service.
Provided remote support to customers experiencing technical difficulties.
Setting up banking 365
Unlocking pins ,with security questions etc
General customer queries
Education
Leaving Certificate -
Rosary College
Crumlin,Dublin12
01-2017
Skills
Strong customer service skills
Areas of expertise , Microsoft Office, Switchboards, People Management skills , Administrative support, Planning & Organization
EBOD//Youth Advisory Group Member at Clarence Street/ Mater Young Adult CentreEBOD//Youth Advisory Group Member at Clarence Street/ Mater Young Adult Centre