Jacob Wixom
Fort Wayne
Summary
Dynamic and passionate about conservation with a proven track record at Fort Wayne Zoo, excelling in customer engagement and collaborative teamwork. Demonstrated ability to enhance visitor experiences while adhering to safety protocols. Skilled in educational enrichment and fostering local community engagement pertaining to park conservation and local species of animals, flora and fauna. Looking to use educational background to gather necessary professional experience within the field of study: Ecology and Evolutionary Biology.
Overview
3
3
years of professional experience
Work History
Operations Associate (Seasonal)
Fort Wayne Zoo
04.2021 - 09.2024
- Groundskeeper for zoo which consisted of maintaining cleanliness of parking lot and rest areas
- Zoo mascot for one summer which primarily goal was promoting positive customer engagement
- Ticket sales which included assisting with membership ticket sales, money handling, credit card transactions and customer satisfaction
- Assisted in catering events which included food and picnic preparation and cleaning while adhering to safety and food protocols
- Greeted customers and answered any questions pertaining to the zoo in a friendly and professional manner
- Collaborated with cross-functional teams to achieve project goals and meet deadlines
- Maintained and prioritized to-do-list and followed up to complete tasks on-time
- Assisted supervisors with special projects; which included special Zoo member only events
Education
Bachelor of Science - Ecology And Evolutionary Biology
Purdue University
Fort Wayne, IN05-2025
Skills
- Customer Engagement Skills
- Effective Communication Skills
- Collaborative Teamwork
- Adhere to Safety Policies
- Administrative Assistance
- Precision in Task Execution
- Ornithology
- Field Research Techniques
- Educational Enrichment
- Conservation Needs
Timeline
Operations Associate (Seasonal)
Fort Wayne Zoo
04.2021 - 09.2024
Bachelor of Science - Ecology And Evolutionary Biology
Purdue University
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