Jacob Lucey
Cork,
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Esmoke
Listowel, Co.Kerry
2023.02 - 2023.11
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Oversaw daily cash handling procedures.
- Monitored progress by establishing plans, budgets and measuring results.
Retail Assistant
Esmoke
Listowel, CO.Kerry
2020.09 - 2023.02
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Processed payments using cash register and credit card machine.
- Assisted customers with product selection, answered queries and provided advice.
Education
QQI 5 - Sports An Recreation
FAI Player Academy
Cork2023-07
Some College (No Degree) - Sports Studies
MTU
CorkSkills
- Store Organization
- Customer Relations
- Business Development
- Team Building and Leadership
References
References available upon request.
Timeline
Assistant Store Manager
Esmoke
2023.02 - 2023.11
Retail Assistant
Esmoke
2020.09 - 2023.02
QQI 5 - Sports An Recreation
FAI Player Academy
Some College (No Degree) - Sports Studies
MTU