Jacob Brown
Milltown,Co Kerry
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
3
3
years of professional experience
Work history
Restaurant waiter
The Lake Hotel
Killarney, Co Kerry
2023.04 - Current
- Maintained detailed knowledge of menu items to provide recommendations.
- Demonstrated excellent communication skills whilst taking orders from guests.
- Honed multitasking abilities whilst juggling multiple tables simultaneously.
- Worked effectively under pressure during peak hours, ensuring timely services.
- Collaborated with kitchen staff for seamless order delivery.
- Enhanced customer dining experience by providing top-notch service.
- Performed closing duties including cleaning and preparing tables for next day's service.
Education
Leaving Certificate -
Killorglin Community College
Killorglin, Co KerrySkills
- Courtesy etiquette
- Knowledge of health codes
- Patience with difficult customers
- Relevant language proficiency
- Basic sommelier knowledge
- Special dietary needs understanding
- Menu memorisation
- Friendly and polite
Languages
German
Beginner
Affiliations
- Rugby player for Killorglin Rugby Club
Timeline
Restaurant waiter
The Lake Hotel
2023.04 - Current
Leaving Certificate -
Killorglin Community College