Summary
Overview
Work history
Education
Skills
Custom
Timeline
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Jackie Hughes

Ashbourne,Co Meath

Summary

Analytical test analyst with 13 years experience in manual and automated testing. Skilled in developing and implementing test plans, and experienced in working with cross-functional teams. I am a highly motivated, proactive, self-starter with excellent communication, organisational and interpersonal skills. I thrive in a team environment; enjoy a challenge and problem solving. I aspire to work in a creative and dynamic company with an innovative and entrepreneurial spirit.

Overview

43
43
years of professional experience
4
4
years of post-secondary education

Work history

Senior QA Test Analyst

Athora Ireland Services
, Dublin
04.2011 - Current
  • Responsible for test planning, estimation, execution, and coordination with the development team for various projects to suit business needs.
  • Investigate identified bugs, issues and problems, managing corrections through to resolution.
  • Replicate user issues to identify and eliminate root causes.
  • Built and maintain strong working relationships with internal and external stakeholders to help meet team objectives.
  • Adhere to company policies, maintaining compliance and readiness for audits.
  • Work closely with development team while providing clear updates to non-technical stakeholders.
  • Review change requests and provide impact assessments to identify best ways to progress changes.


Office and Quality Administrator

Wetzel Ireland Ltd.
01.2009 - 01.2011
  • Implemented quality procedures, performed proof checking, conducted internal audits, managed accounts payable, purchase orders, and general office administration.

Customer Service Agent/ Front Desk Receptionist

National Toll Roads, Eazypass
01.2004 - 01.2008
  • Handled front desk reception, processed account applications, managed customer accounts, dealt with incoming communication, performed transaction auditing, cash reconciliation, stock control, and distribution of daily post.

Quality Supervisor

Amcor Rentch (Formally Smurfit TP)
01.1982 - 01.2004
  • Supervised quality inspectors and technicians, set up test equipment, performed quality auditing, trained technicians and inspectors, reported test results, and participated in cross-functional project teams.

Education

ISTQB

None

Agile methodology training

nONE

ECDL

none

Manual Accounts and Payroll

none

Computerised Accounts (Sage)

none

Computerised Accounts (Sage)

none

Mater Christi Secondary School
09.1978 - 06.1982

Scrum master training

None

SQL Querying

None

Skills

  • Thorough test creation and execution
  • SQL
  • Agile methodology
  • Extensive tools experience in Jira, AWS, API
  • Identifying and resolving defects
  • Lifecycle test development and production
  • Detailed test planning
  • Selenium
  • Automation knowledge
  • Cross-platform testing
  • Defect monitoring
  • Excel proficiency

Custom

I enjoy reading, listening to music, walking and socialising.

Timeline

Senior QA Test Analyst

Athora Ireland Services
04.2011 - Current

Office and Quality Administrator

Wetzel Ireland Ltd.
01.2009 - 01.2011

Customer Service Agent/ Front Desk Receptionist

National Toll Roads, Eazypass
01.2004 - 01.2008

Quality Supervisor

Amcor Rentch (Formally Smurfit TP)
01.1982 - 01.2004

Mater Christi Secondary School
09.1978 - 06.1982

ISTQB

None

Agile methodology training

nONE

ECDL

none

Manual Accounts and Payroll

none

Computerised Accounts (Sage)

none

Computerised Accounts (Sage)

none

Scrum master training

None

SQL Querying

None

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Jackie Hughes