Jack Hurley
Cork
Summary
Dedicated and hardworking Business Analyst with a proven track record in delivering comprehensive solutions through detailed analysis and strategic planning. Driven by results and committed to excellence, I excel in identifying business needs, conducting in-depth market and data analysis, and developing actionable insights to support decision-making. A strong team member and leader, I effectively network with colleagues across the organization, facilitating communication and identifying new opportunities. My strong communication skills allow me to present findings clearly and professionally. Known for attention to detail, critical thinking, and a commitment to achieving organizational objectives. I am dedicated to continuous self-improvement and actively seek opportunities to upskill, staying up to date on new trends and technologies to enhance my capabilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Central Alliances Team
PwC
12.2023 - Current
- Initially researched global reports to establish market insights and help create
- End-to-end involvement in identifying high-value Alliance wins through meticulous evaluation of global Salesforce data
- Scheduled calls with all senior individuals involved in the identified deals across the network
- Assisted in preparing Sector specific decks to present to individual sector partners/leads
- Involved in the creation an overall engagement model
- Collaborated on creating a business case highlighting the benefits of adopting an Alliance strategy across the entire organization
- Managed the onboarding of a new team member with minimal disruption to the the overall progression of the project.
- Maintained oversight of Alliance initiatives, regularly tracking performance metrics and delivering reports to senior management.
- Drafted reports outlining successes achieved through Alliances as well as areas needing improvement.
- Collaborated with Alliance partners/leads in regular meetings to achieve objectives within set deadlines.
- Researched emerging trends in identified priority sectors related to alliances and incorporated findings into strategies.
- Provided training sessions for internal staff on how best to manage current Alliances approach and how to identify potential Alliance opportunities and improve future approach.
Business Analyst, Clinical Research Organisation
PwC
03.2023 - 10.2023
- Utilized Client's Mailbox on a regular basis to efficiently clean, search, and track invoices
- Streamlined invoicing process by maintaining up-to-date files in client's database.
- Enhanced accuracy of checking key details on client database and spreadsheets while maintaining compliance with procedures and security policies
- Key member ensuring uninterrupted research by facilitating payment process with international sponsors
- Maintained regular communication with client to provide ongoing project updates
- Maintained consistent communication to establish alignment and agreement on daily and weekly metrics with the client
- Demonstrated ability to triage issues and escalate when needed.
- Assisted in developing training materials for internal staff on services.
- Analyzed existing systems and processes to identify areas of improvement.
Business Analyst, Large Irish Bank
PwC
03.2022 - 12.2022
- Part of a large scale project to facilitate a well-known banks exit from the Irish market
- Tasked to locate and collect KYC documents. Ensure that the documents met the correct standards
- Had additional tasks of checking peers work and providing insightful feedback as well as coaching to those individuals. Whilst ensuring own workload was complete so that KPIs could be met across the whole KYC stream.
- Chosen by client to join the KYC Outreach team due to competency and work ethics.
- Responsibility to collate and review customer documents received via several different methods
- Review the documents and assess if they satisfy the agreed 2022 KYC standards
- tasked to ensure that all GDPR procedures were in place communicating with branches and requesting any missing elements.
- Collaborated with all national branches within the remit and interacted with customers utilizing the Hooyu App while on the Outreach team.
Technical Engineer
PFH Technology
03.2020 - 09.2020
- Pioneered technical assistance for the HSE during the challenging times of the COVID pandemic
- Tasked with monitoring the North East of the country
- Imparted assistance and offered diverse problem-solving strategies to HSE staff encountering technological challenges
- Demonstrated increased responsibility by effectively managing and responding to a high volume of emails from Cork, Kerry, Donegal, and Sligo.
- Tackled and resolved any identified problems independently
- Enabled seamless handover by sharing expertise and supporting the learning process of incoming personnel.
Office & Accounts Administrator
Absolute Property Management
04.2017 - 03.2020
- Implemented a customized property management software package 'Blockman' to establish and manage a client database
- Demonstrated expertise in managing database CSV files, specifically focusing on efficient data input and import processes.
- Consistently collaborated with key stakeholders including the managing director, operations manager, accounts department, and external accountants on a daily basis
- Streamlined invoice submission and payment procedures to ensure efficiency
- Demonstrated efficiency by successfully managing a high volume of invoices, maintaining accurate records within the company database.
- Provided training to new staff members regarding accounts administration procedures.
Education
Business Information Systems -
Munster Technological University
Skills
- Technology analysis
- Communication & Interpersonal Skills
- Analytical & Critical Thinking
- Data Analysis
- KYC
- Client Service Experience
- Adaptability and Flexibility
- Risk Management
- Excellent Communication
- Relationship building and management
- Client Engagement
- Team Leadership
- Regulatory Compliance
- Trend Analysis
- Project Management
- Project Planning
- KPI analysis
- Teamwork and Collaboration
- Problem-solving abilities
Certification
- AI Governance Certification
- Data Command Center Certification
- PrivacyOps Certification
- OneTrust Certified Third-Party Risk Management Expert
- OneTrust GRC Professional
Affiliations
As an avid sports fan, I have actively participated in a variety of sports, including football, rugby, golf, and cricket. Notably, captaining my football team during an overseas tournament, which further honed my leadership and teamwork skills in competitive environments.
References
References available upon request.
Timeline
Central Alliances Team
PwC
12.2023 - Current
Business Analyst, Clinical Research Organisation
PwC
03.2023 - 10.2023
Business Analyst, Large Irish Bank
PwC
03.2022 - 12.2022
Technical Engineer
PFH Technology
03.2020 - 09.2020
Office & Accounts Administrator
Absolute Property Management
04.2017 - 03.2020
Business Information Systems -
Munster Technological University
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