JACK DONOGHUE
Dublin
Summary
Driven and hardworking, with strong customer service skills, leadership skills, and a hunger to be the best at any given task. Regularly commended on work ethic and attention to detail.
Overview
3
3
years of post-secondary education
4
4
years of professional experience
Work history
Front of House
Bord Gáis Energy Theatre (Events Recruitment)
Dublin
2024.09 - Current
- Oversaw front of house operations of theatre, serving 1500+ guests daily for over 30 major productions, including Hamilton, Wicked, and The Book of Mormon
- Worked full time hours, staying late each night until every task is complete; closing bars, clearing auditorium, ushering guests.
- Worked on the bar, ushered, and scanned tickets, delivering excellent customer service and working to resolve any customer complaints as quickly and as fairly as possible.
- Worked hard to ensure customer satisfaction at the theatre was as high as possible
- Endeavoured to learn as much about the theatre, as well as volunteering for additional responsibilities
Closing Supervisor
SuperValu
Ranelagh, Co. Dublin
2022.07 - 2023.09
- Operated registers with accuracy, processing cash and card transactions
- Was closing supervisor for nightly closures, completing tasks including counting cash within checkouts, securing cash in the strongroom, restocking shelves returning unsold newspapers to suppliers, and the closing of the lottery terminal
- Resolved customer complaints and issues with proactive problem-solving skills
- Processed returned or exchanged items and provided refunds.
- Fulfilled other roles as needed, such as stocking, cleaning and facing off on the shop floor, processing waste in the baler, and counting stock in the storeroom.
Theatre and Film Work
Freelance
Dublin
2022.02 - Current
- Worked as part of a production team for multiple professional theatre productions
- Designed, sourced materials for and constructed sets for over 15 productions, learning safe, practical work processes, adapting to different spaces, liaising with other departments to create visually striking and cohesive sets, while working within budget
- Directed a full theatre production of "The Real Inspector Hound" by Tom Stoppard, leading a cast and crew of 20 people over several weeks to deliver a product that won 5 awards and was nominated for several others
- Demonstrated a confident, positive, upbeat attitude and high stamina during long work periods
Education
Bachelor of Science - Architecture
University College Dublin
Dublin 2020.09 - 2024.03
Leaving Certificate -
Jesus And Mary Secondary School
Crossmolina, Co. Mayo2020-06
Skills
- Strong communication skills
- Adaptive learner
- Bar & Retail experience
- Good team player
- Creative thinker
- Theatre & performance
- Construction Experience
- French and Irish languages
- Dedicated
- Conflict resolution
- Leadership
Accomplishments
- Awarded Entrance Scholarship to UCD for achieving over 560 points in the Leaving Cert
- One of the top 10 Front of House employees at the Bord Gáis 2024 after 4 months working.
- Elected to 2022-2024 UCD Dramsoc committees as Design and Construction Manager and Public Relations Officer
- Achieved Academic Student of the Year award 6 years consecutively
- "Best Performer in a Male Role" for "The Last Wolf in Ireland", Irish Student Drama Awards 2022
- "Best Overall Production" for "The Last Wolf in Ireland", Irish Student Drama Awards 2022
- "Best Debut" for "The Last Wolf in Ireland", UCD Dramsoc Awards 2022
- "Best Set" for "A Punch in The Face" (dir. Emilia Bartoschik) UCD Dramsoc 2023
- "Best Performer" for "The Zombie Monologues", UCD Dramsoc Awards 2024
- "Best Ensemble" for "The Zombie Monologues", UCD Dramsoc Awards 2024
- "Best Director" for "The Real Inspector Hound", UCD Dramsoc Awards 2024
Timeline
Front of House
Bord Gáis Energy Theatre (Events Recruitment)
2024.09 - Current
Closing Supervisor
SuperValu
2022.07 - 2023.09
Theatre and Film Work
Freelance
2022.02 - Current
Bachelor of Science - Architecture
University College Dublin
2020.09 - 2024.03
Leaving Certificate -
Jesus And Mary Secondary School