Jack Bermingham
Commercially focused professional with extensive experience in customer relations, sales, negotiation and construction product support. Experienced in working with customers, tradespeople, suppliers and contractors while managing orders, inventory, budgets and commercial relationships.
Strong understanding of construction materials, tools and customer requirements gained through over six years in the tool hire and construction supply sector. Skilled in communication, problem-solving, relationship management and commercial decision-making.
Currently seeking an opportunity to develop a career in Quantity Surveying, Commercial Management or Construction Estimating while undertaking further professional education within the construction sector.
Work history
Online Sales Executive
1 Year 2 Months- Managed high volumes of customer enquiries across multiple channels, ensuring prompt and effective responses.
- Convert customer enquiries into confirmed sales through effective consultation and follow-up.
- Tracked sales opportunities, customer interactions, and order progress in CRM systems to optimise sales processes.
- Advise customers on product selection while working within specified budgets.
- Process orders, payments and delivery arrangements accurately.
- Resolved after-sales issues, contributing to high customer satisfaction and fostering repeat business.
Customer & Sales Representative
6 Months- Managed relationships with retail partners to drive account growth.
- Conducted outbound calls and follow-ups to boost order volumes.
- Maintained customer records and reporting systems for accurate tracking of interactions.
- Negotiated product placement and promotional opportunities with retail partners.
- Resolved customer issues efficiently while maintaining strong working relationships.
Sales Associate & PAT Tester
6 Years 8 Months- Advised customers, tradespeople and contractors on construction tools, equipment and materials.
- Developed extensive knowledge of building products, tool applications and construction requirements.
- Assisted customers in selecting appropriate products for residential and commercial projects.
- Managed inventory levels and stock control procedures.
- Coordinated supplier orders and monitored stock availability.
- Maintained accurate records and reporting processes.
- Consistently achieved sales targets through strong customer service and product knowledge.
- Supported daily business operations including cash handling, inventory management and customer account support.
Bartender
1 Year 3 Months- Managed stock levels efficiently, preventing shortage during peak hours.
- Checked identification of customers to ensure legal drinking age compliance.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Collaborated with team members to provide seamless service during busy periods.
- Delivered high levels of customer service in a fast-paced environment.
- Managed stock control and inventory replenishment.
Skills
Education
leaving certificate
Affiliations
- Strong interest in construction, commercial management and quantity surveying.
- Travel
- Team sports
Career objective
To secure a Trainee Quantity Surveyor, Assistant Quantity Surveyor, Junior Estimator or Commercial Administrator position where existing commercial experience and construction product knowledge can be developed into a long-term professional career within the construction industry.