Ivo Bozic
Dublin
Summary
A highly skilled and adaptable Duty Manager with extensive experience in retail, known for managing multiple tasks efficiently while maintaining exceptional customer service standards. I possess strong leadership qualities, organizational skills, and a proven ability to oversee store operations while driving team performance. With a keen artistic eye and a natural flair for creativity, I am now looking to transition into the field of interior architecture and design. My passion for design, combined with my practical experience in managing spaces and problem-solving, positions me to excel in a new career where I can merge my creative abilities with my hands-on management experience. I am committed to furthering my education in interior architecture and design to bring fresh, innovative ideas to the industry.
Overview
6
6
years of professional experience
Work History
Duty Manager
Nolans of Clontarf
Dublin
11.2021 - Current
- Executed secure opening and closing processes as a designated key holder.
- Maintained consistent order creation to streamline operations.
- Supervised operations with a workforce exceeding 20 employees.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Trained new employees on company policies, job duties, and performance expectations.
- Maintained accurate records of staff attendance, sales figures and stock levels.
- Helped improve customer service, quality assurance and service speed by developing and implementing successful solutions.
- Delegated tasks appropriately amongst team members according to individual skillsets.
- Scheduled and organized daily shift rotations for a team over 20 employees.
Store Manager
Duffy's Supervalu Ballyroan
Dublin
01.2019 - 11.2021
- Managed inventory tracking and physical inventory counts to minimize loss.
- Executed complete procedures for start-of-day, end-of-day, and shift changes as key holder.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Generated daily orders efficiently.
Education
Bachelor in Architectural Studies - Interior Architecture And Design
Griffith College
Dublin01-2028
Skills
- Quality assurance
- Operational oversight
- Cash management
- Process improvements
- Understanding of Color Theory
- Interior detailing
- 3D design
- Hand sketching
- Architectural visualization
- Furniture design
- Photoshop skills
- Digital drafting
- Illustration
- Interior styling
- Furniture layout planning
- Art history knowledge
Timeline
Duty Manager
Nolans of Clontarf
11.2021 - Current
Store Manager
Duffy's Supervalu Ballyroan
01.2019 - 11.2021
Bachelor in Architectural Studies - Interior Architecture And Design
Griffith College
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