Ivie Omogun

As a Samaritan listening volunteer, I provide a safe and non-judgmental space for individuals to share their feelings and experiences, practicing active listening to understand their needs. I offer empathetic support to callers in distress, helping them explore their emotions and thoughts without trying to solve their problems. I maintain strict confidentiality regarding our conversations, ensuring that callers feel secure in sharing their personal issues.

I recognize when a caller is in crisis and use appropriate techniques to manage the situation, providing support and guidance. When necessary, I identify when callers need additional support and provide information on relevant services or resources to ensure they receive the help they require.

I keep accurate records of calls, adhering to the organization's policies on data protection and confidentiality. I also collaborate with fellow volunteers and staff to share insights and improve the support we provide to callers. Through these responsibilities, I aim to make a positive impact on the lives of individuals in need of support.

As a mental health support worker, I was responsible for empowering individuals facing mental health challenges. My key duties included providing direct support by assisting clients with some daily living activities such as: meal preparation and medication management. I offered emotional support, helping clients navigate their mental health journeys with resilience. I maintained accurate documentation of clients' progress, ensuring comprehensive communication within the support team. Additionally, I was prepared to intervene during crises, recognizing and responding to mental health emergencies to safeguard the client’s well-being. Through a combination of practical assistance and emotional support, I played a vital role in the mental health care system, guiding clients toward better mental health management and empowering them on their journeys.

I had various responsibilities that focused on supporting the residents. I assisted them with daily activities like bathing, dressing, and eating. I monitored their health by checking vital signs and reported any changes to the senior carer on duty. I also administered residents’ medications as prescribed. Emotional support was a key part of my role, as I provided companionship to both patients and their families. I maintained accurate records of the care I provided and ensured cleanliness and safety in patient areas, following infection control measures.

I oversaw and monitored care workers and took responsibility for the service during shifts. I responded to emergencies, providing guidance and support to the team. I assisted service users with daily activities, including dressing, personal hygiene, and bathing, while ensuring their dignity and comfort. I served meals and offered feeding assistance as needed, focusing on enhancing the overall well-being of those in my care. I engaged service users in activities that promoted mental and emotional health. I also performed light cleaning and meal preparation, monitored health by taking vital signs, and contributed to accurate record-keeping. Collaborating with professional staff, I ensured effective implementation of care plans to improve the quality of life for service users.

I developed and implemented health programs tailored to the needs of the local population, ensuring they were accessible and effective. I collaborated with local organizations and healthcare providers to coordinate resources and services, facilitating community outreach efforts. In addition, I organized health education workshops and events, focusing on maternal and child health. I actively engaged with community members, gathering feedback to improve programs and address specific health concerns. I also monitored and evaluated program outcomes, analysing data to assess effectiveness and make necessary adjustments. I also maintained accurate records and reports to track progress and demonstrate the impact of our initiatives.

By fostering partnerships and building relationships within the community, I aimed to create a supportive environment that encouraged healthier lifestyles. My role was pivotal in connecting individuals with the resources they needed to lead healthier lives.

As a field officer, I improved overall health outcomes by educating rural communities, which led to a 25% reduction in maternal and child mortality rates. I developed and implemented strategies and action plans to address specific maternal and child health issues in my assigned area. Additionally, I prepared regular reports detailing program activities, progress and outcomes, ensuring that all stakeholders were kept informed. Through these efforts, I played a crucial role in advancing the health and wellbeing of women and children in the community.