Ivanna Tsvihun
Dublin
Summary
Dedicated hospitality professional with experience at Carlton Hotel, excelling in room sanitation and guest service. Proven ability to collaborate effectively with teams, ensuring high standards of cleanliness and safety. Recognized for attention to detail and training new staff, enhancing overall operational efficiency and guest satisfaction.
Overview
2
2
years of professional experience
Work History
Hotel Housekeeper
Carlton Hotel
06.2024 - Current
- Ensured cleanliness and sanitation of guest rooms and common areas.
- Managed laundry operations, effectively handling linens and towels.
- Coordinated with team members to maintain high standards of guest service.
- Utilized cleaning equipment and chemicals safely and efficiently.
- Assisted in inventory management of cleaning supplies and equipment.
- Collaborated with team members to ensure timely completion of housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Responded promptly to guest requests for additional amenities or services.
- Adhered to safety protocols while handling cleaning chemicals and equipment.
- Trained new staff on proper cleaning techniques and safety measures.
- Conducted routine inspections to maintain high standards of cleanliness and hygiene.
Restaurant Waiter
Lancelot Restaurant
02.2024 - 05.2024
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Maintained cleanliness of dining area and adhered to safety protocols.
- Processed transactions efficiently using point-of-sale systems.
- Adapted quickly to high-pressure situations during peak hours.
- Engaged with customers, addressing inquiries and resolving issues promptly.
- Maintained clean and organized dining areas for optimal guest experience.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Lyceum 2
Baranivka06.2023
Skills
- Room sanitation
- Laundry operations
- Guest service
- Cleaning equipment usage
- Team collaboration
- Attention to detail
- Safety protocol adherence
- Organized workspace
Timeline
Hotel Housekeeper
Carlton Hotel
06.2024 - Current
Restaurant Waiter
Lancelot Restaurant
02.2024 - 05.2024
High School Diploma -
Lyceum 2