Ivan De Jesus Aldaco Vega
Navojoa, Sonora
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant
Secretary of Economy
Navojoa, Mexico
09.2024 - Current
- Negotiated terms of sale with international buyers, including payment methods and currency exchange rates.
- Reviewed contracts prior to signing off on behalf of the company in order to protect its interests.
- Resolved any issues that may arise during the export process by communicating effectively with relevant parties such as customs officials, carriers and freight forwarders.
Hospital Administrator
San Jose
Navojoa, Mexico
08.2024 - 12.2024
- Analyzed data related to patient care costs and utilization rates to recommend cost containment strategies.
- Coordinated communication between physicians, staff members, patients, families, government agencies and insurance companies.
Hospitality Team Member
DePasquale Ventures
Boston, United States
04.2021 - 08.2024
- Checked identification for patrons purchasing alcoholic beverages.
- Organized tables according to customer preferences.
- Maintained cleanliness of dining area, kitchen, and other areas of the restaurant.
Translator and Interpreter
United States Company
Online, Mexico
03.2020 - 03.2021
- Edited translated materials to ensure accuracy of content, spelling, grammar, punctuation, syntax, and formatting.
- Proofread translated documents before submitting them to the client for review.
Customer Service Representative
Teleperformance MX
Hermosillo, Mexico
03.2017 - 12.2017
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Bachelor of Arts - Logistics And Supply Chain Management
Universidad De Sonora
Hermosillo, Mexico09-2025
GED -
ILAC
Vancouver, Canada12-2016
Skills
- Supply chain management
- Contract negotiation
- Data analysis
- Import/export regulations
- Customer service
- Project management
- Effective communication
- Telephone reception
- Verbal communication
- Scheduling appointments
- Multitasking and organization
- Customer engagement
Affiliations
- Communication skills
- Flexible
- Responsible.
Languages
Spanish
First Language
English
Advanced (C1)
C1
Accomplishments
- High Advanced English certificate provided by ILAC in Vancouver, Canada.
Certification
- High Advanced Diploma "English as a second language".
Timeline
Office Administrative Assistant
Secretary of Economy
09.2024 - Current
Hospital Administrator
San Jose
08.2024 - 12.2024
Hospitality Team Member
DePasquale Ventures
04.2021 - 08.2024
Translator and Interpreter
United States Company
03.2020 - 03.2021
Customer Service Representative
Teleperformance MX
03.2017 - 12.2017
Bachelor of Arts - Logistics And Supply Chain Management
Universidad De Sonora
GED -
ILAC
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