Summary
Overview
Work History
Education
Skills
Driving licence
Communication Skills
Languages
Timeline
Generic

Ivana Visković

Lucan

Summary

Adaptable, intuitive, proactive. PEZ dispenser collector and Level 8 Local Guide.

Overview

14
14
years of professional experience

Work History

Caregiver

Self-Employed
Kapfenstein
10.2020 - Current
  • Maintain and improve the quality of life of older people
  • Addressing the physical, mental, social and emotional needs of older people
  • Help the elderly cope with everyday life providing the best possible support in terms of personal hygiene, food intake, housing and their daily routine
  • Taking care of compliance with dietary requirements, monitoring of medication intake and organization of medical care in emergencies

Waitress/Hostess/Barista

Caffe Bar Blondie
Zagreb
10.2018 - 02.2019
  • Waitress in a newly opened café
  • Organization and hostess at evening events

Receptionist

Splendidus J.D.O.O.
Zagreb
05.2018 - 09.2018
  • Working at the front desk of a boutique hotel
  • Taking care of all the needs and requirements of guests

Marketing Assistant

Internet2B Media J.D.O.O.
Zagreb
03.2018 - 05.2018
  • Contracting and selling the company's services to business customers
  • Presentation of products and services
  • Responding to customer inquiries
  • Achieving the set sales goals and reporting on sales activities
  • Proposing improvement measures with the aim of realizing the sales plan
  • Other tasks according to the needs of the business process

Journalist

Radio Našice, Soundset Radio
Našice
12.2016 - 12.2017
  • Monitoring of content in the field of economy and culture in the area of the city of Našice
  • Writing information, recording and editing reports and shows
  • Program management
  • Publication of information on the website of Radio Našice

Sales Consultant

A1 Video D. O. O., H1 Telekom D. D.
Zagreb
09.2010 - 10.2014
  • Contacting clients by phone and arranging subscriptions
  • Online community management
  • Search for potential subscribers and creating a database
  • Presentation and consulting of potential users on telecom services - arranging meetings and realization of requests

Education

MASTER OF COMMUNICATION -

Sveučilište u Zagrebu
Zagreb, Croatia
09.2015

UNIVERSITY BACHELOR OF CROATOLOGY -

Sveučilište u Zagrebu
Zagreb, Croatia
02.2012

GENERAL GYMNASIUM -

Srednja škola Isidora Kršnjavoga
Našice, Croatia
06.2008

Skills

  • Effective communication strategies
  • Equally effective with creative and critical thinking
  • Extensive customer service experience
  • Workshop leadership skills acquired through volunteering non-profit youth association
  • Team coordination skills working as an assistant judo coach

Driving licence

B

Communication Skills

Excellent communication skills and excellent knowledge of rhetoric in theory and practice through experience of attending the 'Ivo Škarić' school of speech. I learned the art of public speaking; to argue, to give a toast and a speech, to profile the audience, to use models of humour, non-verbal cues, to use creative thinking techniques, to debate, to negotiate and to defend oneself from tricks. After completing the 4th level, I obtained a diploma from the speaking school, after which I enrolled in the 5th, additional level for training.

Languages

Croatian
First Language
English
Advanced (C1)
C1
German
Upper Intermediate (B2)
B2

Timeline

Caregiver

Self-Employed
10.2020 - Current

Waitress/Hostess/Barista

Caffe Bar Blondie
10.2018 - 02.2019

Receptionist

Splendidus J.D.O.O.
05.2018 - 09.2018

Marketing Assistant

Internet2B Media J.D.O.O.
03.2018 - 05.2018

Journalist

Radio Našice, Soundset Radio
12.2016 - 12.2017

Sales Consultant

A1 Video D. O. O., H1 Telekom D. D.
09.2010 - 10.2014

MASTER OF COMMUNICATION -

Sveučilište u Zagrebu

UNIVERSITY BACHELOR OF CROATOLOGY -

Sveučilište u Zagrebu

GENERAL GYMNASIUM -

Srednja škola Isidora Kršnjavoga
Ivana Visković