Dedicated IT professional with expertise in hardware and software diagnostics, IT support, and networking. Demonstrates strong capabilities in PC administration, ensuring optimal system performance and user satisfaction. Committed to advancing a career in technology by leveraging technical skills to drive efficiency and innovation within organisations.
Performed diagnostics and repairs on motherboards of PCs, laptops, phones, and game consoles.
Advanced expertise in microsoldering to resolve intricate repair tasks.
Successfully tackled most complex IT hardware and software issues while ensuring customer satisfaction.
Executed repairs and servicing of mobile phones, tablets, and game consoles.
Delivered exceptional customer service in-store and via telephone.
Prepared, packaged, and processed online orders to support e-commerce operations.
Executed repairs on PCs, laptops, and mobile phones, addressing both hardware and software issues.
Maintained business customers' servers and networks to ensure optimal performance.
Provided remote and on-site support to resolve technical problems efficiently.
-Hardware and software diagnostics and repair
-IT support and networking
-PC administration
-Strong problem solving skills
-Team work
-Organization