Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Ivan Zivkovic

Ivan Zivkovic

Cork City

Summary

Dedicated IT professional with expertise in hardware and software diagnostics, IT support, and networking. Demonstrates strong capabilities in PC administration, ensuring optimal system performance and user satisfaction. Committed to advancing a career in technology by leveraging technical skills to drive efficiency and innovation within organisations.

Overview

10
10
years of professional experience

Work history

IT repair technician

iElectron Repairs
Cork City
06.2019 - 04.2025

Performed diagnostics and repairs on motherboards of PCs, laptops, phones, and game consoles.
Advanced expertise in microsoldering to resolve intricate repair tasks.
Successfully tackled most complex IT hardware and software issues while ensuring customer satisfaction.

IT repair technician

Get Tech
Cork City
10.2017 - 09.2018

Executed repairs and servicing of mobile phones, tablets, and game consoles.
Delivered exceptional customer service in-store and via telephone.
Prepared, packaged, and processed online orders to support e-commerce operations.

IT support technician

Niamh Barrett Computers
Mallow, Co Cork
09.2015 - 09.2017

Executed repairs on PCs, laptops, and mobile phones, addressing both hardware and software issues.
Maintained business customers' servers and networks to ensure optimal performance.
Provided remote and on-site support to resolve technical problems efficiently.

Education

Technician of computer engineering -

The School of Electric Science
Bihac, Bosnia and Herzegovina
2001 - 2005

Skills

-Hardware and software diagnostics and repair

-IT support and networking

-PC administration

-Strong problem solving skills

-Team work

-Organization

Languages

English
Fluent
Croatian
Native

Timeline

IT repair technician

iElectron Repairs
06.2019 - 04.2025

IT repair technician

Get Tech
10.2017 - 09.2018

IT support technician

Niamh Barrett Computers
09.2015 - 09.2017

Technician of computer engineering -

The School of Electric Science
2001 - 2005
Ivan Zivkovic