IVAN NAGY
DUBLIN,Ireland
Summary
Dedicated professional with a strong foundation in customer service and leadership, adept at problem-solving and maintaining composure under pressure. Demonstrates exceptional communication skills and a people-friendly attitude, ensuring effective team building and handling of difficult customers. Committed to upholding food hygiene standards and safety compliance, with a focus on delivering outstanding service.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Amazon Driver
Amazon
Southampton , England
05.2024 - 01.2025
- Performed daily vehicle inspections to ensure safety.
- Provided reliable service as a result of meticulous attention to detail.
- Assisted in loading and unloading of goods, ensured safe transportation.
- Delivered goods safely by adhering to strict road safety rules.
- Followed route schedules, improved punctuality.
- Resolved logistical issues swiftly to ensure on-time deliveries.
kitchen -barista
Pret a Manger
Salisbury, England
06.2018 - 05.2024
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Maintained cleanliness of the café area whilst preparing orders.
- Performed cash handling duties accurately to maintain financial integrity.
- Demonstrated proficiency in operating espresso machines with precision and care.
McDonald's Shift Manager
McDonald's
Salisbury, England
11.2013 - 06.2018
- Managed inventory control, reduced wastage.
- Resolved customer complaints promptly to maintain high service standards.
- Optimised shift schedules to improve operational efficiency.
- Assisted employees in resolving workplace conflicts, improved overall team harmony.
- Maintained cleanliness and hygiene standards across the work area, ensured a pleasant environment for customers and staff alike..
- Trained staff on product knowledge, resulted in better customer interactions..
Education
Bodyguard, -
Police Academy
Hungary 09.2008 - 06.2011
Skills
- Problem-solving
- Calm under pressure
- Communication skills
- Team building
- Leadership
- Handling difficult customers
- People-Friendly attitude
- Food hygiene standards
- Food safety compliance
- Customer Service
Affiliations
- cooking ,making coffee, cocktails, motorcycles, hiking
Timeline
Amazon Driver
Amazon
05.2024 - 01.2025
kitchen -barista
Pret a Manger
06.2018 - 05.2024
McDonald's Shift Manager
McDonald's
11.2013 - 06.2018
Bodyguard, -
Police Academy
09.2008 - 06.2011
Similar Profiles
Gayathri VGayathri V
CS Associate at AmazonCS Associate at Amazon
Veronica HilbyVeronica Hilby
Trainer at AmazonTrainer at Amazon
Jedidia TambuJedidia Tambu
Agent de production at AmazonAgent de production at Amazon
Juan NietoJuan Nieto
Warehouse Laborer at AmazonWarehouse Laborer at Amazon
Umair KhanUmair Khan
Content Reviewer at AccentureContent Reviewer at Accenture