• Passionate Operations specialist, implementing effective process improvements through Root Cause Analysis, offering 10+ years of experience in Operations. 2 years in leadership roles.
• Enthusiastic problem solver and eager performer with superior communication, planning and decision-making skills.
• Successful in coordinating stakeholders and projects, improving policies and procedures, streamlining daily functions and strengthening relationships with colleagues, associates, vendors and partners.
• Organized and proactive, committed to working closely with internal and external clients, and vendors to manage expectations and cultivate lasting partnerships.
• Extensive international and cross-cultural experience within a customer-facing environment, monitoring and improving specific targets / Key Performance Indicators (KPIs).
• Ability of thinking strategically and analytically, developing recommendations and action plans.