Istvan Kondi
Adare,Hungary
Summary
Warm and friendly individual with the ability to help customers in any situation. Enjoys working closely with team members to provide a positive guest experience. Seeking a position as a front desk agent in a busy and successful resort setting.
Problem-solving Front Desk Manager at busy hotel experienced in upselling and marketing property amenities. Multilingual and dedicated to boosting customer loyalty. Consistently recognized by management for performance excellence.
Overview
13
13
years of professional experience
Work history
Housekeeping attendant
Fitzgeralds Woodlands House Hotel
Adare, Limerick
03.2026 - Current
- Performed deep-cleaning tasks periodically, ensuring long-term upkeep of property.
- Delivered superior service by responding promptly to guest requests.
- Ensured spotless bathrooms for better hygiene standards.
- Removed stains from various surfaces, enhancing overall aesthetics.
Front Desk Manager
Yotel Times Square
New York, USA
07.2025 - 12.2025
- Resolved guest complaints by addressing room issues promptly.
- Optimised room inventory management to reduce overbooking occurrences.
- Resolved guest concerns about rooms or reservations with friendly service.
- Attended staff meetings and raised operational concerns with upper management.
- Coordinated with housekeeping staff for timely room availability.
- Managed front desk operations, ensuring smooth running of daily activities.
Front Desk Supervisor
Holiday Inn Manhattan 6th Ave
New York, USA
12.2024 - 07.2025
- Manage front desk operations to keep guest service accurate and efficient.
- Resolve guest issues quickly to maintain service accuracy.
- Train new staff to strengthen day-to-day team collaboration and capability.
- Handle group bookings to maximise occupancy and revenue outcomes.
- Monitor guest feedback and implement changes to improve guest experiences.
Housekeeper and Inspector
Residence Inn by Marriott
Cranberry, USA
09.2023 - 11.2024
- Clean hotel rooms using approved cleaning products and checklists.
- Refresh kitchen, bathroom, and linen change for each guest stay.
- Clean common breakfast areas, lobbies, and corridors to maintain presentation.
- Assist guests with questions and resolve requests promptly.
- Wash, dry, and fold linens to keep laundry quality consistent.
- Inspect rooms after cleaning and support housekeeping colleagues with resets.
Supply Chain Specialist
Robert Bosch Power Tool Kft.
Miskolc, Hungary
04.2017 - 09.2023
- Coordinated supplier relations to deliver measurable cost savings and service improvements.
- Optimised SAP pricing to improve procurement accuracy and supplier satisfaction.
- Streamlined order processes to achieve significant operational efficiency gains.
- Resolved pricing discrepancies to support timely deliveries and strong supplier partnerships.
- Streamlined inventory management processes to improve order accuracy and reduce lead times.
- Analysed supply chain data to find inefficiencies and implement corrective measures.
- Resolved material handling, mail distribution, and inventory control issues to increase profits.
- Worked with suppliers to manage schedules, specifications, and quality compliance.
Customer Service Worker
Vodafone Hungary
Miskolc, Hungary
06.2013 - 04.2017
- Activated customer cards to improve service speed and satisfaction levels.
- Sold new tariff packages to broaden reach and drive sales.
- Resolved customer inquiries to strengthen communication skills during each interaction.
- Collaborated to streamline activation, reducing response time for customers.
- Delivered exceptional service to boost customer retention rates.
Education
Bachelor of Science - Earth Science Engineer
University of Miskolc
Miskolc, HungaryHigh School Diploma - Mathematics-chemistry major
Földes Ferenc Gimnázium
Miskolc, HungarySkills
- Operations management
- Product lifecycle management
- Customer service
- Demand forecasting
- Problem-solving skills
- Hospitality services
- Customer relationship management
- Sourcing alternative suppliers
- Analyzing trends
- Supply chain risk management
- Supplier relationship management
- Basic repair
- Handling guest requests
- Excellent memory recall
- Room setup knowledge
Timeline
Housekeeping attendant
Fitzgeralds Woodlands House Hotel
03.2026 - Current
Front Desk Manager
Yotel Times Square
07.2025 - 12.2025
Front Desk Supervisor
Holiday Inn Manhattan 6th Ave
12.2024 - 07.2025
Housekeeper and Inspector
Residence Inn by Marriott
09.2023 - 11.2024
Supply Chain Specialist
Robert Bosch Power Tool Kft.
04.2017 - 09.2023
Customer Service Worker
Vodafone Hungary
06.2013 - 04.2017
Bachelor of Science - Earth Science Engineer
University of Miskolc
High School Diploma - Mathematics-chemistry major
Földes Ferenc Gimnázium