Isla Heaney
Co Mayo,Ireland
Summary
I am a dependable employee, a team player with a strong focus on customer engagement and people management. I am confident to take initiative when required and hands-on in task completion. I can maintain composure under pressure and through my work experience to date, have developed strong and effective communication skills. I understand the importance of ensuring high standards of personal grooming and attention to presentation.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work history
Bartender
The Turf Shed (Family Business)
Killasser, Co Mayo
2023.06 - Current
- Maintain a clean and organised bar, enhancing customer satisfaction
- Ensure compliance with all health and safety regulations by regular inspections and maintenance checks
- Communicate clearly with staff for seamless coordination of orders.
- Handle cash and e-transactions securely
- Organise glasses, beverages, ice and other bar equipment prior to opening hours to ensuring readiness for service
- Manage stock levels efficiently, preventing shortage during peak hours
- Adapt quickly to different situations maintaining efficiency even under pressure
- Resolve customer complaints promptly to maintain good relationships
- Create an inviting atmosphere through friendly interaction with customers
- Complete end-of-shift clean-up to reset bar for next day
Agri-event Assistant
Lely Center Mullingar
Mullingar, County Westmeath
2021.09 - Current
In this role I assist with managing event promotion stands for a large agricompany specialising in farm-tech and automated robotic farm-based solutions. Annually, I support the companys' commercial stand at large-scale events including the National Ploughing Championships, the Tullamore Show, the Balmoral Show and Open Farm demonstrations.
- Assist in event set-up
- Provide a welcoming environment to existing customers and new visitors to the event stand
- Prepare and provide refreshments to event guests and visitors
- Signpost and or introduce visitors to sales and advisory staff
- Ensure event marquee is well maintained and stocked throughout the event
- Develop an appreciation of the importance of brand management and marketing
Farm worker
Family Farm
Killasser, Co Mayo
2021.01 - Current
- Prepare feed mixtures for healthy livestock growth
- Complete daily maintenance tasks on farm buildings
- Set-up and operate machinery including tractors and related equipment
- Set-up and operate automated feeding and water systems
- Maintain animal health by regular feeding and watering tasks
- Maintain cleanliness of animal pens, promoting healthy living conditions
- Regularly inspect fencing and assist in repairing damages to ensure secure boundaries for livestock
- Herd animals and help with movement between fields and shedding
Education
Presently completing junior cycle -
Mean Scoil Muire agus Padraig
Swinford, County Mayo 2023.09 -
Primary Education -
St Josephs National School
Killasser, Co Mayo 2015.09 - 2023.06
Skills
- Organise work flows
- Composure under pressure
- People Management
- Customer engagement
- Attention to presentation
- Communication proficiency
- Memory retention
- Taking initiative
- Patience with customers
Affiliations
- Irish Music - proficient in playing the fiddle and tin whistle. I have competed at national level in both solo and ceili band competitions.
- Athletics - dedicated to and enjoy athletics training for many years. I have competed and medalled at national level in cross-country running and race walking in Athletics Ireland events.
- Gaelic Football - a dedicated member of Swinford Killasser LGFA for many years.
- Charity work - I support charity fundraisers in any way I can. I have frequently assisted on road support teams for large charity cycles and ultra-runs - preparing meals and beverages. I have assisted with church gate collections,
Timeline
Presently completing junior cycle -
Mean Scoil Muire agus Padraig
2023.09 -
Bartender
The Turf Shed (Family Business)
2023.06 - Current
Agri-event Assistant
Lely Center Mullingar
2021.09 - Current
Farm worker
Family Farm
2021.01 - Current
Primary Education -
St Josephs National School
2015.09 - 2023.06