Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Isabella O'Driscoll Dwyer

Dublin,

Summary

Ambitious, dedicated individual, interested in applying excellent communication and interpersonal skills to a clerical officer role. My years of experience in sales environments have harnessed a strong proficiency in both customer service skills and meeting tight deadlines. My current position in particular has developed my competence in managing orders and working with database systems. Furthermore, my degree significantly aided my IT skills and expertise in various systems such as Microsoft Suite.

Overview

8
8
years of professional experience

Work History

Retail Sales Assistant

Primark
Dublin
09.2019 - Current
  • This position entails a wide range of responsibilities, including: processing sales/transactions, refunds and exchanges; assisting customers with their needs and answering queries; ensuring that the floor is well stocked; and maintaining a high standard of organization on the shop floor itself.
  • This role has enabled me to develop and significantly improve upon not only my customer service skills, but my proficiency in other areas as well such as visual merchandising.

Retail Sales Associate

Dwyer's Family Butchers
04.2018 - 07.2019
  • While working here over the course of two summers, my duties included food preparation, customer service and sales, which helped me to improve my customer interaction skills and efficiency as working as part of a wider team.

Cashier/Waitress

Croke Park
07.2017 - 06.2019
  • Seasonal work in the Croke Park arena, working in the food stalls, serving food and drink during functions, and processing sales transactions to prevent long customer wait times.
  • The hectic nature of this field helped me understand how best to operate in high-pressure environments.

Sales Representative

Backup Agency
04.2016 - 03.2017
  • This job involved setting up sample stalls in supermarkets and essentially conducting market research to identify potential customers and their needs. This position usually operated under a one-person team structure, which greatly aided my competency and confidence in using my own initiative in challenging situations.

Education

Bachelor of Arts (Honours) in International Relations -

Dublin City University
01.2022

Skills

  • Communication
  • IT proficiency
  • Point of Sale Systems
  • Customer service
  • Order Management
  • Scheduling Appointments
  • Organization and Prioritization
  • Database Management
  • Inventory Management

Affiliations

  • Art and design: I have long harnessed a keen interest in various forms of artistic expression such as painting and sewing, which I make efforts to maintain in order to create a balanced lifestyle.
  • Running/athletics: Although I no longer compete competitively in the field of athletics, I have kept up running as a physical outlet.

Timeline

Retail Sales Assistant

Primark
09.2019 - Current

Retail Sales Associate

Dwyer's Family Butchers
04.2018 - 07.2019

Cashier/Waitress

Croke Park
07.2017 - 06.2019

Sales Representative

Backup Agency
04.2016 - 03.2017

Bachelor of Arts (Honours) in International Relations -

Dublin City University
Isabella O'Driscoll Dwyer