Isabella McGonagle

I have been a childminder of two girls (currently six and eight years old) since the beginning on 2019, facilitating the mother when necessary with responsibilites including:

• Supervision and assistance with homework and creative activities, promoting a healthy afterschool routine.
• Dropping off and lifting girls from school and any extracurricular activities, ensuring to always be on time.
• Being flexible on short notice when last-minute schedule changes occur.
• Provided emotional support during periods of distress or discomfort.
• Communicated effectively with parents regarding the child's day-to-day activities and behaviours.

• Became a responsible and reliable carer for five children.
• Shopped for groceries regularly, ensuring sufficient food supplies at home.
• Cooked healthy meals and maintained healthy eating habits.
• Demonstrated empathy and understanding when dealing with challenging behaviour from children.
• Supervised children's homework, assisting with difficult tasks to support educational goals.
• Managed children's day-to-day schedule including school, activities, appointments bedtime routines.
• Disciplined children appropriately, upholding established rules of behaviour.
• Ensured a clean and tidy environment.

• Achieved high-quality products with careful handling of materials.
• Followed strict quality control measures to maintain product standards.
• Coordinated with other departments for smooth operation.
• Worked well under pressure whilst ensuring attention to detail.
• Maintained fast pace and attention to detail to meet productivity targets.
• Enhanced team morale with effective communication skills.
• Adhered to health and safety regulations, promoted a safe working environment.

• Communicated with customers politely, promptly and professionally.
• Provided exceptional customer service to ensure satisfaction.
• Answered queries about postal regulations effectively, providing clarity for customers.
• Handled cash transactions efficiently for smooth operations.
• Processed money orders and postal deliveries with accuracy.
• Maintained a clean and orderly work area for operational efficiency.
• Balanced the cash drawer at the end of each day successfully.