Isabella Correa
Austin
Summary
Transitioning from a Supervisor at Sam’s Club to a REALTOR® has strengthened my adaptability, leadership, and customer service skills in dynamic, fast-paced environments. Managing teams, overseeing operations, and ensuring an exceptional member experience taught me how to problem-solve efficiently, multitask under pressure, and build strong relationships—all essential in real estate.
My background in supervising a high-volume retail setting has seamlessly translated into negotiating contracts, managing transactions, and providing concierge-level service to clients. I take a methodical yet creative approach to achieving sales goals, balancing multiple projects, and tailoring solutions to meet individual needs.
Strong organization and follow-through have always been key to my success, whether coordinating store operations or guiding buyers and sellers through complex real estate decisions. My ability to adapt, lead, and deliver top-tier service has positioned me to not only meet but exceed expectations in this industry.
Overview
7
7
years of professional experience
Work History
REALTOR®
The Mullens Group
05.2024 - Current
- Delivered honest service by managing all aspects of high-touch real estate transactions, from initial consultation to closing.
- Provided personalized property matchmaking, curating listings tailored to clients’ lifestyles, needs, and investment goals.
- Offered bespoke home buying and selling strategies, leveraging deep market knowledge and data-driven pricing insights.
- Assisted discerning buyers in finding ideal homes by assessing preferences, financial goals, and long-term aspirations.
- Negotiated high-stakes contracts with precision, ensuring smooth transactions and optimal client outcomes.
- Maintained strict confidentiality and discretion, fostering long-term relationships with high-net-worth clients.
- Curated property tours and open houses, providing an immersive and informative experience.
- Partnered with mortgage lenders, legal advisors, and contractors to offer end-to-end client solutions.
- Spearheaded digital and social media marketing, creating engaging content to maximize property exposure.
- Mentored and collaborated with agents, sharing expertise on market trends and client engagement.
REALTOR®
Coldwell Banker
01.2021 - 05.2024
- Resolved client concerns and facilitated seamless home purchases to maintain high satisfaction ratings.
- Conducted market analysis and pricing evaluations to determine competitive property values.
- Assisted buyers in finding ideal homes by assessing their needs, budget, and preferences.
- Guided clients through complex financial transactions, ensuring smooth processes from start to finish.
- Fostered client trust by maintaining confidentiality and professionalism throughout transactions.
- Expanded client base through prospecting, networking, and referrals.
- Negotiated contracts, managed listings, and marketed properties effectively to maximize sales.
- Utilized social media and online platforms to increase property visibility and attract buyers.
- Managed all aspects of sales, contracts, and escrow to ensure timely closings.
- Educated clients on market trends, property updates, and real estate processes.
- Collaborated with mortgage lenders, inspectors, and other agents to streamline transactions.
- Mentored new agents on best practices and sales strategies.
Member Team Lead - Supervisor
Sam's Club
01.2020 - 05.2021
- Performed project management by keeping staff of 20+ all ranging in experience engaged with their work and actively empowering measurable results.
- Established relationships with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Increased visibility by spreading top sellers over grounds to create streamline marketing to promote launches of internal events, apps, and new programs that provide even better service for members. Resulting in higher scores for customer service surveys.
- Coached new employees on administrative procedures, company policies and performance standards, giving constructive feedback promptly
Document Technician
ICU Medical
11.2019 - 01.2020
- Assisted in merger of old system to new Oracle system
- Responsible for managing company documents while also ensuring their accuracy, quality and integrity
- Created and implemented shared excel sheet to track work for upper management to supervise over 3,000 documents to be converted
Account Services Specialist
Kestra Financial Inc.
04.2019 - 10.2019
- Trained to process under rules, guidelines, and standard operating procedures FINRA sets
- Guided Financial Advisers through systems while completing requests and teaching tips and tricks to navigate platforms over phone. This limited over 50% of items that were rejected which created high percentages of work accomplished, and reflected in companies quarterly statistical reports
- Tracked project statuses, and helped fill gaps of inconsistencies in procedures
Front Desk Agent
The Sheraton San Diego Hotel & Marina
06.2018 - 03.2019
- Increased sales by using sales expertise to up-sell rooms to suites, nicer views, or extended stays using hotels rate rather than competitions
- Consistently performing to hit check in/out standards which allowed for more personable with guests and understand purpose of their visit and how to suggest ways to enhance their stay
- Assisted other hotel personnel in various capacities varying between 300-700, and established plan of action when manager's were not available
Education
Real Estate Certification - Real Estate
Aceable Agent
Online10-2021
Associates in English - American And English Literature
San Diego City College
San Diego, CA2020
Skills
- Leadership & Training: Mentored teams, streamlined operations, and resolved conflicts—skills now used to educate clients and negotiate deals
- Customer Service & Sales: Excelled in high-volume client interactions, upselling, and problem-solving—now applied to building trust, closing transactions, and guiding buyers/sellers
Supervisor at Sam’s Club → REALTOR®
- Operations & Organization: Managed workflows, multi-tasked in fast-paced settings, and implemented efficient systems—ensuring seamless real estate transactions
- Adaptability & Business Growth: Developed sales strategies, navigated diverse client needs, and handled financial transactions—key to thriving in a dynamic market
Bringing retail leadership, sales expertise, and a service-driven mindset into real estate success
Websites
Timeline
REALTOR®
The Mullens Group
05.2024 - Current
REALTOR®
Coldwell Banker
01.2021 - 05.2024
Member Team Lead - Supervisor
Sam's Club
01.2020 - 05.2021
Document Technician
ICU Medical
11.2019 - 01.2020
Account Services Specialist
Kestra Financial Inc.
04.2019 - 10.2019
Front Desk Agent
The Sheraton San Diego Hotel & Marina
06.2018 - 03.2019
Real Estate Certification - Real Estate
Aceable Agent
Associates in English - American And English Literature
San Diego City College
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