Isabela Poral
Dublin
Summary
Organised, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Able to easily work with small groups and large parties alike. Looking to take on a demanding role with room for advancement.
Overview
5
5
years of professional experience
Work History
Cinema Host
Odeon Cinema
Dublin, Ireland
08.2024 - Current
- Managed ticket verification at entry points, efficiently handling digital and physical tickets to minimise queues.
- Handled customer inquiries face-to-face, delivering prompt and courteous responses to enhance visitor satisfaction.
- Cleaned lobby, removed litter and disposed garbage to maintain tidy appearance and comply with sanitation standards.
- Helped guests locate bathrooms and food areas for enhanced service.
Waitress
Wings World Cuisine
Dublin, Ireland
09.2021 - 08.2024
- Greeted new customers and provided immediate seating assistance to enhance guest experience.
- Stocked bar with beverages for efficient customer service during peak hours.
- Trained new staff on buffet service protocols and hygiene practices to ensure compliance and consistency.
- Trained new staff on buffet service protocols and hygiene practices, fostering a knowledgeable team.
- Collaborated with kitchen staff to monitor and control stock levels, reducing waste and optimising resources.
Education
Bachelor of Science - Biological Science
TU Dublin
Dublin, Ireland2027
Skills
- Customer service
- Training and development
- Time management
- Team building
- Communication skills
- Problem solving
Volunteering
Assistant Coach & Manager - Dublin, Ireland
Ongar Chasers & St Dominic's College Cabra
- Developed and implemented guidelines for injury prevention to minimize player risk.
- Promoted youth development, creating a positive sport environment to minimize team issues.
- Achieved game competence, ensuring players constantly had clear development goals.
- Facilitated performance assessment by maintaining detailed records of individual players.
Timeline
Cinema Host
Odeon Cinema
08.2024 - Current
Waitress
Wings World Cuisine
09.2021 - 08.2024
Bachelor of Science - Biological Science
TU Dublin