Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
University Projects
References
Timeline
Generic

Isabel Wallace

Galway

Summary

A graduate from University of Galway with a Bachelor in English and Media, achieving an overall grade of 2:1. With experience as Marketing Assistant at publicjobs.ie and hands-on sales experience in a dynamic, customer-focused environment.

Overview

4
4
years of professional experience

Work History

Waittress

Urban Grind
Galway, Ireland
07.2024 - Current
  • Ensured compliance with health regulations through effective cleaning practices in the dining area.
  • Optimised workflow in busy periods through successful coordination with the kitchen staff.
  • Handled cash transactions accurately, ensured balanced till at end of shift.
  • Provided top-notch service to customers, improved overall dining experience.
  • Provided recommendations on specials or seasonal offerings for increased sales revenue.

Head Barista

Subterranean Coffee
San Diego, United States
05.2021 - 06.2024
  • Managed inventory control to avoid stock shortages during peak hours.
  • Collaborated closely with management on promotional strategies boosting café visibility within local community.
  • Supervised daily café operations, resulting in seamless workflow and enhanced productivity.
  • Introduced new specialty drinks, contributing positively to menu diversity.
  • Controlled strict First In First Out (FIFO) inventory practices to ensure team labelled, priced and dated stock accurately and minimised food waste.

Marketing Assistant

publicjobs.ie
Dublin, Ireland
01.2023 - 07.2023
  • Administered online advertising initiatives, increasing web traffic considerably.
  • Enhanced social media presence with regular, engaging updates.
  • Participated in creative brainstorming sessions, generating innovative campaign ideas.
  • Monitored social media data weekly across various platforms to inform strategy and engagement.
  • Wrote engaging, entertaining and informative media scripts for different uses.
  • Successfully organized impactful events, such as YouCount, and utilized film and editing skills to create engaging videos and posts for social media platforms.

Education

BA - English and Media

University of Galway
Galway, County Galway
09/2020 - 05/2024

The Academy of Our Lady of Peace
San Diego
08/2016 - 05/2020

Skills

  • Intermediate user of Excel
  • Outstanding customer service
  • Advanced user of Word
  • Advanced user of PowerPoint
  • Advanced user of Hootsuite
  • Advanced user of Google Analytics
  • Familiar with Photopea
  • Familiar with Content Marketing

Affiliations

  • Rock climbing
  • Travel
  • Literature

Accomplishments

Nominated for the "Treasure Chest Award" during employment at publicjobs.ie in recognition of hard work within marketing.

University Projects

  • Media for Social Change Dissertation: Conducted an in-depth thesis on the history of Chicano muralism, analyzing its impact as a tool for social reform and awareness. Applied rigorous research, critical analysis, and persuasive argumentation to demonstrate the transformative role of media in cultural movements.
  • Special Theme Archival Assignment: This project involved the in-depth research and analysis of a historical document related to the Irish Language Movement from the early 20th century, housed in the University’s archives. The assignment required meticulous attention to the document's condition, content, and historical context. Additionally, I aimed to effectively convey my findings in a lengthy essay.

References

References available upon request.

Timeline

Waittress

Urban Grind
07.2024 - Current

Marketing Assistant

publicjobs.ie
01.2023 - 07.2023

Head Barista

Subterranean Coffee
05.2021 - 06.2024

BA - English and Media

University of Galway
09/2020 - 05/2024

The Academy of Our Lady of Peace
08/2016 - 05/2020

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Isabel Wallace