Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Isabel Picazo

Elgin,IL

Summary

Highly motivated with extensive customer service and sales experience. Outgoing sales professionals with a track record
of driving increases sales, and improving buying, and childcare experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Childcare Worker

Golden Corridor Family YMCA
05.2022 - Current

At Taylor Ymca, I was a summer camp counselor and I also worked at the front desk,

  • Led children in creative, athletic, and educational activities while maintaining a safe and orderly group.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
  • We kept members updated on any changes we made.
  • Took Card, Cash, And Check Payments from members.




Front Office Assistant

Dr.Kordas Pediactric Office
08.2022 - 12.2023
  • Greeted Patients and visitors, verified patients' information, and managed patient flow in the lobby.
  • answered incoming calls, scheduled appointments, and provided general information to the patients.
  • Verified insurance and collected copays and deductibles at the time of the service.
  • Maintained accurate medical records including filling, retrieving, scanning, and faxing documents as requested by the physician, or staff member
  • Kept rooms cleaned and made sure rooms were stocked with supplies.

COVID-19 Screener

United Covid Control
12.2021 - 04.2022
  • Assisted Patients with completing covid-19 screening forms and questionnaires.
  • Guided patients on the importance of following CDC guidelines for preventing the spread of Covid -19
  • Maintained accurate records of daily screenings in accordance with Hippa regulations.
  • Performed regular cleanings and disinfecting of all areas used during screenings according to CDC guidelines.

Retail Associate

Old Navy, Gap
10.2019 - 10.2020
  • Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • trained new employees
  • Set up and maintained online customer accounts, including processed orders, returns, and exchanges.

Food Team Member

Checkers Rally's
07.2019 - 05.2020
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Ensured a clean and sanitary work environment by diligently following health and safety guidelines.
  • Greeted customers and took orders in a friendly and efficient matter.
  • Restocked supplies such as napkins, condiments for the conviniece of the customers

Education

High School Diploma -

Elgin High School
Elgin
05-2020

Skills

  • Customer service
  • Medical charting
  • Positive attitude
  • Problem-solving
  • Bilingual
  • Creativity
  • Communication
  • Patience

Certification

  • CPR Certification

Languages

Spanish
Proficient
C2

Timeline

Front Office Assistant

Dr.Kordas Pediactric Office
08.2022 - 12.2023

Childcare Worker

Golden Corridor Family YMCA
05.2022 - Current

COVID-19 Screener

United Covid Control
12.2021 - 04.2022

Retail Associate

Old Navy, Gap
10.2019 - 10.2020

Food Team Member

Checkers Rally's
07.2019 - 05.2020

High School Diploma -

Elgin High School
Isabel Picazo