Highly motivated with extensive customer service and sales experience. Outgoing sales professionals with a track record
of driving increases sales, and improving buying, and childcare experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Childcare Worker
Golden Corridor Family YMCA
05.2022 - Current
At Taylor Ymca, I was a summer camp counselor and I also worked at the front desk,
Led children in creative, athletic, and educational activities while maintaining a safe and orderly group.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
We kept members updated on any changes we made.
Took Card, Cash, And Check Payments from members.
Front Office Assistant
Dr.Kordas Pediactric Office
08.2022 - 12.2023
Greeted Patients and visitors, verified patients' information, and managed patient flow in the lobby.
answered incoming calls, scheduled appointments, and provided general information to the patients.
Verified insurance and collected copays and deductibles at the time of the service.
Maintained accurate medical records including filling, retrieving, scanning, and faxing documents as requested by the physician, or staff member
Kept rooms cleaned and made sure rooms were stocked with supplies.
COVID-19 Screener
United Covid Control
12.2021 - 04.2022
Assisted Patients with completing covid-19 screening forms and questionnaires.
Guided patients on the importance of following CDC guidelines for preventing the spread of Covid -19
Maintained accurate records of daily screenings in accordance with Hippa regulations.
Performed regular cleanings and disinfecting of all areas used during screenings according to CDC guidelines.
Retail Associate
Old Navy, Gap
10.2019 - 10.2020
Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
Greeted customers, helped locate merchandise, and suggested suitable options.
trained new employees
Set up and maintained online customer accounts, including processed orders, returns, and exchanges.
Food Team Member
Checkers Rally's
07.2019 - 05.2020
Distributed food during busy peak periods to drive customer satisfaction.
Ensured a clean and sanitary work environment by diligently following health and safety guidelines.
Greeted customers and took orders in a friendly and efficient matter.
Restocked supplies such as napkins, condiments for the conviniece of the customers
Education
High School Diploma -
Elgin High School
Elgin
05-2020
Skills
Customer service
Medical charting
Positive attitude
Problem-solving
Bilingual
Creativity
Communication
Patience
Certification
CPR Certification
Languages
Spanish
Proficient
C2
Timeline
Front Office Assistant
Dr.Kordas Pediactric Office
08.2022 - 12.2023
Childcare Worker
Golden Corridor Family YMCA
05.2022 - Current
COVID-19 Screener
United Covid Control
12.2021 - 04.2022
Retail Associate
Old Navy, Gap
10.2019 - 10.2020
Food Team Member
Checkers Rally's
07.2019 - 05.2020
High School Diploma -
Elgin High School
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