Isaac Ellis
Coventry,United Kingdom
Summary
As an assistant youth leader and Outdoor instructor, I have shown effective communication and problem solving skills to enhance the safety and experience of groups of children and adults. I positively impacted the experience of 2 groups of beaver and cub scouts, as well as instructing children of all ages at Go Ape. At guiding young minds i supported the needs of Youth in a deprived area and developed my empathy and listening skills. I have a background in the automotive industry and am skilled in hands-on problem solving and equipment operation.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Team Member (cub scout leader)
The Scout Organization
Coventry
11.2024 - 02.2025
- Enhancing youth engagement by leading with positive encouragement, mentoring with confidence and showed emotional maturity.
- Delivering an engaging and stimulating program to develop life skills as well as valuable technical skills.
- Managed the behaviour and attention of 18 cub scouts.
- Promoted and embodied scouts values: integrity, respect, care, belief, and cooperation.
- Assisted the team leader to help the Cubs earn badges such as Artist, DIY, Photography and disability awareness.
Customer activity assistant (outdoor instructor)
Go Ape Coombe Abbey
Coventry
05.2024 - 11.2024
- Company Overview: Go ape is the #1 outdoor adventure company in the UK.
- Their mission is “to be the best adventure leisure company on the planet (where you can be in home in time for tea).”
- Aimed to deliver customer wow: delivering adventure and ensuring an amazing customer experience.
- Customers very often would describe their experience as "Amazing" and would say the staff were "lovely" and "encouraging".
- Maintained high standards of health and safety.
- Engaged in visual inspections of the course to ensure PPE safely operates.
- Actively engaged with children of all ages as well as young adults and parents to ensure a comfortable and fun experience.
- Provided exceptional customer service by addressing issues promptly and professionally.
- Created a friendly atmosphere through warm interactions with customers and staff.
Young volunteer
Guiding Young Minds
Coventry, England
01.2024 - 04.2024
- Guiding Young Minds creates a safe space for children and the parents in deprived communities.
- GYM aims to prevent knife crime and gang violence in Coventry while providing counselling support to young people.
- Utilised a high level of empathy and listening skills when communicating with the young people.
- Created a fun environment.
- Successfully assisted in leading day trips.
Young Beaver Scout leader
The Scout Organization
01.2022 - 04.2022
- Supported the section leader to teach and encourage young children to earn their scouting badges as well as teaching them how to work as a team and overcome challenges
- Monitored the beavers to encourage good behaviour and manage misbehaving.
Education
GCSEs - Maths, English, Science
Bluecoat Church of England school and music college
CoventryNVQ Level 3 - Light vehicle maintenance and repair
Coventry College
09.2021 - 05.2024
Skills
- Time keeping
- Integrity
- Leadership
- Empathy and listening skills
- Customer service
- Recording/reporting findings
- Health and safety standards
- Problem solving
- Stress and fear management
- Manual dexterity
- Resilience
- Communication
- GDPR regulations
- Safeguarding
- First aid training
- Equipment operation
Accomplishments
I was awarded student of the month while at my time at Coventry College.
Affiliations
- Running
- rock climbing
References
References available upon request.
Timeline
Team Member (cub scout leader)
The Scout Organization
11.2024 - 02.2025
Customer activity assistant (outdoor instructor)
Go Ape Coombe Abbey
05.2024 - 11.2024
Young volunteer
Guiding Young Minds
01.2024 - 04.2024
Young Beaver Scout leader
The Scout Organization
01.2022 - 04.2022
NVQ Level 3 - Light vehicle maintenance and repair
Coventry College
09.2021 - 05.2024
GCSEs - Maths, English, Science
Bluecoat Church of England school and music college
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