Irmak Çisem SÜMENGEN
Dublin
Summary
"Experienced Senior Waiter with over 7 years of expertise in fine dining and banquet services. Skills include effective communication, the ability to handle high-stress situations, and a strong knowledge of various cuisines. Demonstrated leadership by coordinating team tasks in previous roles, ensuring efficient service delivery. Implemented new procedures leading to improved table turnover rates and customer satisfaction levels."
Overview
12
12
years of professional experience
Work History
Senior Waiter
Lennan's Yard - Pub, Bar & Restaurant
Dublin
07.2024 - Current
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Helped train new wait staff members on proper table set-up techniques and customer service practices.
- Served high volume of tables at once and simultaneously supervised serving staff.
Senior Waiter
the market bar restaurant
Dulin
04.2022 - 03.2025
- Offered suggestions regarding wine pairings with food items from the menu.
- Set up tables in between patrons to reduce wait times.
- Stocked service areas with supplies during slow periods.
Senior Waiter
School House Restaurant
Dublin
10.2023 - 06.2024
- Calculated charges, issued table checks, and collected payments from customers.
- Greeted customers, took orders, and served food and beverages in a timely manner.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Team Leader
Joker No 19
İstanbul
06.2016 - 06.2019
- Greeted customers and provided menus.
- Stocked server areas with supplies before, during and after shifts.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Restaurant Waiter
Kafe Pi
İstanbul
03.2014 - 05.2016
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Bar Staff Member
Kafe Pi Taksim
İstanbul
04.2013 - 06.2014
- Remained calm and poised during busy periods, promoting great customer service to guests.
Education
Bachelor of Arts - Interior Architecture
Isık University Fevziye School Foundation
İstanbul, Turkey01-2018
Some College (No Degree) - English Language
Dorset Collage
Dublin, Ireland Some College (No Degree) - English Language
IBAT Collage
Dublin, IrelandSkills
- Customer service
- Wine pairing
- Order processing
- Payment handling
- Team leadership
- Reservation management
- Attention to detail
- Training and mentoring
- Sales techniques
- Bar terminology
References
- Sandeep Reddy + 91 91 00 75494 6
- Burak Acar + 353 83 310 3408
Timeline
Senior Waiter
Lennan's Yard - Pub, Bar & Restaurant
07.2024 - Current
Senior Waiter
School House Restaurant
10.2023 - 06.2024
Senior Waiter
the market bar restaurant
04.2022 - 03.2025
Team Leader
Joker No 19
06.2016 - 06.2019
Restaurant Waiter
Kafe Pi
03.2014 - 05.2016
Bar Staff Member
Kafe Pi Taksim
04.2013 - 06.2014
Bachelor of Arts - Interior Architecture
Isık University Fevziye School Foundation
Some College (No Degree) - English Language
Dorset Collage
Some College (No Degree) - English Language
IBAT Collage
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