Irina Strunke
Tallaght,Ireland
Summary
A dedicated professional with expertise in food safety standards compliance and HACCP certification, known for outstanding customer service and professionalism in service. Demonstrates creativity in product display and proficiency in cash handling, including till reconciliation. Skilled in cocktail preparation, barista techniques, and safe serving knowledge, complemented by an upbeat personality and excellent verbal communication skills. Career goals include advancing within the hospitality industry while maintaining a focus on safety and hygiene procedures.
Overview
14
14
years of professional experience
1
1
Certification
Work history
Barmaid
Gate Clock Bar Dublin Airport
Dublin, Ireland
02.2013 - 03.2020
- Assembled cocktail ingredients for the creation of signature drinks.
- Recognised signs of intoxication in guests, refused service when necessary for safety compliance.
- Performed closing duties, ensuring the venue was ready for business the following day.
- Boosted sales with upselling techniques on premium spirits and cocktails.
- Enhanced bar efficiency by keeping work areas clean and well-stocked at all times.
- Ensured timely service by managing drink orders during peak hours efficiently.
- Maintained cash register operations for accurate financial transactions.
- Handled challenging situations calmly, resolving issues promptly for patrons' satisfaction.
Barmaid / Waitress
Admiral Restaurant LTD
Dublin, Ireland
02.2011 - 02.2013
- Maintained cash register operations for accurate financial transactions.
- Mixed, garnished and served alcoholic beverages according to recipes or customer preferences.
- Enhanced bar efficiency by keeping work areas clean and well-stocked at all times.
- Increased customer satisfaction with swift problem resolution techniques.
- Collaborated effectively with team members to ensure smooth operation.
Barmaid / Waitress
Star Pub
, Dublin
05.2010 - 09.2011
- Boosted sales with upselling techniques on premium spirits and cocktails.
- Ensured timely service by managing drink orders during peak hours efficiently.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Barista
Cafe Velvet
Dublin, Ireland
09.2008 - 07.2009
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Assisted in inventory control measures for effective stock management.
- Maintained cleanliness of the café area whilst preparing orders.
- Trained new staff members on café operations, fostering teamwork and consistency.
Waitress
Fellini Restaurant
Dublin, Ireland
07.2006 - 06.2008
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Informed kitchen staff regarding special order requirements.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Provided menu and offered recommendations to complement dining experience.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Followed health and hygiene standards when handling food and cleaning restaurants.
Education
Certificate of Higher Education -
Gymnasium in Riga
Riga /Latvia 1994 - 2006
Skills
- HACCP Certificate
- Food safety standards compliance
- Professionalism in service
- Product display creativity
- Safety and hygiene procedures
- Cash handling
- Verbal communication
Key Skills :
- Outstanding customer service
- Table setting
- Safe serving knowledge
- Cash handling and till reconciliation
- Cocktail preparation
- Barista techniques
- Upbeat personality
Certification
HAACP Certificate
Manual Handling Certificate
Timeline
Barmaid
Gate Clock Bar Dublin Airport
02.2013 - 03.2020
Barmaid / Waitress
Admiral Restaurant LTD
02.2011 - 02.2013
Barmaid / Waitress
Star Pub
05.2010 - 09.2011
Barista
Cafe Velvet
09.2008 - 07.2009
Waitress
Fellini Restaurant
07.2006 - 06.2008
Certificate of Higher Education -
Gymnasium in Riga
1994 - 2006