Summary
Overview
Work History
Education
Skills
Timeline
Generic
Irena Šmídová

Irena Šmídová

Limerick,Ireland

Summary

I am an energetic, dependable and motivated worker with an experience in retail and health care who came to Ireland eager to try new working opportunities. I have a knack for creating welcoming shopping environments while increasing customer satisfaction. During my retail experience I successfully boosted sales through upselling techniques and managed inventory to ensure shelves were always stocked. One of the most important duties of mine were to provide excellent customer service, build strong relationships with regular shoppers and contribute to store loyalty which I always accomplished.


My enthusiasm about helping others, both staff and costumers with whatever is needed is one of my strong sides. I bring desire to gain work experience, learn and support the team as I have strong ability to be a good team worker. Working with people is something I truly enjoy and I am aware of the importance of respect and maintenance of friendly atmosphere in a work place. I am eager to serve customers, keep the environment tidy and sell goods. I feel comfortable in fast-paced environments and I am willing to take on challenging work.


I have an experience in Health care as I worked for long time as a carer here in Ireland and the Czech Republic. I gained rich experience in all aspects of this field. However, I always like to try out new things and get out my comfort zone more and that is the reason I would like to try other work fields. I am ready to learn new skills in the field of Retail in Ireland and I would be so grateful for this opportunity. I believe I can give you the best out of myself and will try all in my powers to ensure your expectations and needs are being fulfilled.

Overview

5
5
years of professional experience

Work History

Healthcare Assistant

Ennis Road Care Facility
Co. Clare, Ireland
01.2025 - 04.2025
  • I assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care home.
  • I did everything in my powers to make sure I delivered high-quality patient service by maintaining cleanliness in wards.
  • I insured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • I was able to handle challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
  • I collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.

Healthcare assistant

Kare Plus Midwest
Limerick, Ireland
12.2024 - 01.2025
  • This position introduced me into the field of home care.
  • I took care of two elderly ladies who needed my emotional and physical support while staying in the comfort of their houses.
  • My day consisted of going for walk with a client, communicating with a client and helping with different kinds of housework
  • I submitted reports to manager regarding status of clients.
  • I made sure the needs of the clients were met to ensure well-being and comfort of the clients.
  • It was a very relaxing and meaningful work, however my financial needs were not met and that is the reason I had to resign.

Healthcare assistant

Athlunkard Nursing Home
Co. Clare, Ireland
07.2024 - 11.2024
  • This experience brought me plenty of new experiences in the field of taking care of the residents, as well as cooperation with the staff members.
  • I had the opportunity to complete 24 certificates, which most of them were based on taking care of the elderly, prevention of infections and well being of the staff and the residents.
  • I learnt how to communicate understandably for the residents and how to understand their needs.
  • I am aware about the importance of staying calm, patient and being observant.
  • This experience made me settle here in Ireland and discover the Irish culture and society.

Nursing assistant

Kongregace školských sester De Notre Dame
Hradec Králové, Czech Republic
06.2023 - 06.2024
  • In 2023, I started working as an assistant nurse in a monastery for elderly nuns.
  • During my 12-hour shifts, I took care of 7 clients, preparing them for daily activities, helping with personal hygiene and dressing.
  • I activate clients in their daily activities, accompany them and help with whatever is needed according to the client´s needs.
  • The most rewarding thing for me is that I have the opportunity to improve my communication skills every day
  • This opportunity taught me how to put the experience of the hospital environment into practice.

Retail assistant

PROPLUSCO GROUP s.r.o.
Hradec Králové, Czech Republic
11.2021 - 06.2023
  • This job position offered me to try working as retail assistant in shops called Sinsay and Reserved
  • Working in retail is a work I truly enjoy due to my passion for fashion.
  • I actively provided help for costumers any time they felt helpless to find what they were looking for with a help of my scanner
  • I helped in the setup of special events and promotional activities within the store.
  • I always took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
  • I guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • I updated product labelling and pricing to reflect discounts and offers.
  • I assisted in stock replenishment to maintain store appearance.

Inventory and scanning of the goods

DANTEM
Hradec Králové, Czech Republic
06.2021 - 08.2021
  • My duties at this job consisted of making inventories across the country of Czech Republic
  • I scanned and counted goods in different shops and supermarkets, such as H&M or Tesco during summer holiday break
  • The environment at this job was very pleasant to me as I enjoy taking care of clothes and other goods
  • I demonstrated respect, friendliness and willingness to help wherever needed.
  • I learned quickly and applied new skills to daily tasks, improving efficiency and productivity.

Fruit specialised seller

Ovocný a zeleninový holding s.r.o
Hradec Králové, Czech Republic
05.2021 - 08.2021
  • This experience introduced me into the field of selling.
  • My day consisted of selling near the main roads around villages near by the city offering clients fresh fruits
  • I carried out active selling from initial customer greeting.
  • I handled cash register operations for smooth financial transactions.
  • I identified customer preferences by engaging in detailed conversations about fruits.
  • I made sure the costumers have a pleasant shopping experience in order for the company to increase its reach to more costumers.

Flyer distributor

Česká Pošta
Hradec Králové, Czech Republic
07.2020 - 08.2020
  • My main duty in this position was raising awareness of special offers with effective leaflet dissemination.
  • I increased brand visibility by distributing flyers in high-traffic areas.
  • I followed management direction closely for accurate, prompt distribution.
  • I always provided friendly, professional customer service throughout leaflet distribution.
  • I did my best to complete distribution tasks quickly to meet volume targets.

Education

High School - Nursing assistant

VOŠZ A SZŠ
Hradec Králové
09.2019 - 06.2023

College - General nursing

VOŠZ A SZŠ
Hradec Králové
09.2023 -

Skills

  • English Level - B2 Higher Intermediate
  • Czech Level - C2 Native Speaker
  • Driving License B
  • Manual and Patient Handling Training Certificate
  • Active listening
  • Quick adaptation to new and international environments
  • Kind and asertive people approach
  • Team work
  • Flexibility
  • Passion for helping people
  • Attention for detail and fashion
  • Customer service
  • Ability to work under pressure
  • Empathy
  • Responsibility

Timeline

Healthcare Assistant

Ennis Road Care Facility
01.2025 - 04.2025

Healthcare assistant

Kare Plus Midwest
12.2024 - 01.2025

Healthcare assistant

Athlunkard Nursing Home
07.2024 - 11.2024

College - General nursing

VOŠZ A SZŠ
09.2023 -

Nursing assistant

Kongregace školských sester De Notre Dame
06.2023 - 06.2024

Retail assistant

PROPLUSCO GROUP s.r.o.
11.2021 - 06.2023

Inventory and scanning of the goods

DANTEM
06.2021 - 08.2021

Fruit specialised seller

Ovocný a zeleninový holding s.r.o
05.2021 - 08.2021

Flyer distributor

Česká Pošta
07.2020 - 08.2020

High School - Nursing assistant

VOŠZ A SZŠ
09.2019 - 06.2023
Irena Šmídová