Summary
Overview
Work History
Education
Skills
Timeline
Generic

INGA TITOVICA

Limerick

Summary

Proactive and goal-oriented professional with excellent time management. Known for reliability and adaptability, with capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Offering 6 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.

Overview

7
7
years of professional experience

Work History

Processor

Lufthansa Technik
07.2024 - Current
  • Supporting team members in their tasks, contributing to overall team success.
  • Increasing productivity by effectively managing workload and prioritizing tasks.
  • Supporting aircraft maintenance and repair process.
  • Inspecting the quality of the product.
  • Accurately inputting and managing data related to aircraft maintenance records, part inventories, and repair orders into the company's computer system.
  • Handling and processing various documents related to maintenance, such as work orders,inspection reports, and parts request.

Assembly Line Production Worker

AEROGEN
02.2024 - 08.2024
  • Inspected material or product for cosmetic defects such as cracks and pits.
  • Operate Microscope, Vision inspection, Smart Scope.
  • Following documented procedures and standards of the company.
  • Review operations with technical or administrative staff to resolve production and processing problems.
  • Knowledge of Good Manufacturing Practices (GMP).
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.

PRODUCT BUILDER

Zimmer Biomet
08.2023 - 01.2024
  • Perform all duties assigned by the production Supervisor or designee.
  • Perform line clearances to strict guidelines.
  • Carry out operations to documented procedures and practices in the cleanroom manufacturing areas, including processing, packing, and labeling.
  • Complete and comply with all documentation/ procedures as required.
  • Inspect labels, check drawing specifications and maintain a clean working area.
  • Adhere to all Good Manufacturing Practice requirements
  • Strive to meet Production Output, Yield, Efficiency and Productivity Targets.
  • Ensure that all duties are carried out in a safe manner.
  • Perform computer applications as required.

Team Leader

KINGSPAN TATE
07.2022 - 04.2023
  • Responsible for the day-to-day management of a high performing team.
  • Responsible for the training, development, and performance management of the team.
  • Working closely with the engineers/maintenance and development team to ensure cross-training across multiple areas of the business.
  • Responsible for ensuring optimum flow of units through the production process.
  • Ensure compliance with Work Instructions at all times.
  • Identify opportunities to improve work processes and methods.
  • Monitor hour-by-hour performance across the assembly cell and support the team to improve performance where required and escalating where appropriate.
  • Manage levels of WIP and take appropriate decisions with relevant personnel.
  • Monitor raw material inventory and take action to address where required.
  • Ensure production area is compliant with required quality standards.
  • As required, to be involved in project planning and future developments.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

Team Leader

GLOBAL FRUIT LTD
06.2020 - 07.2022
  • Team leader for the production line, managing 10+ people.
  • Managing orders to be done on time and with best quality possible.
  • Managing the day-to-day activities of the team.
  • Motivating the team to achieve organizational goals.
  • Conducting training of team members to maximize their potential.
  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
  • Contributing to the growth of the company through a successful team.
  • Creating a pleasant working environment that inspires the team.

Technical Support Representative

Eircom
12.2019 - 02.2020
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
  • Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
  • Used ticketing systems to manage and process support actions and requests.

Customer Service Representative

Viagogo
04.2019 - 11.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Meeting performance targets, achieving goals related to resolution time, customer satisfaction, and other key metrics.

Deli and cashier operative

RAYANS CENTRA
04.2018 - 05.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

High School Diploma -

Aizkraukles Arodvidusskola
Latvia
07-2011

Skills

  • Inspection documentation
  • Safety procedures
  • Defect identification
  • Decision-making
  • Microsoft word
  • Microsoft excel
  • Microsoft powerpoint
  • Internet explorer
  • Quality processes

Timeline

Processor

Lufthansa Technik
07.2024 - Current

Assembly Line Production Worker

AEROGEN
02.2024 - 08.2024

PRODUCT BUILDER

Zimmer Biomet
08.2023 - 01.2024

Team Leader

KINGSPAN TATE
07.2022 - 04.2023

Team Leader

GLOBAL FRUIT LTD
06.2020 - 07.2022

Technical Support Representative

Eircom
12.2019 - 02.2020

Customer Service Representative

Viagogo
04.2019 - 11.2019

Deli and cashier operative

RAYANS CENTRA
04.2018 - 05.2019

High School Diploma -

Aizkraukles Arodvidusskola

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