Infant Hutton
Dublin,Ireland
Summary
Detail-oriented professional with extensive expertise in account management and reconciliation, proficient in Excel and Sage 50. Demonstrates strong capabilities in payment collections, risk management, and credit analysis, ensuring compliance with audit standards. Adept at prioritising workload and resolving disputes efficiently, leveraging SAP knowledge to optimise invoice processes and payment transactions. Committed to enhancing team performance while pursuing opportunities for growth in financial operations.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Security officer - Part time
Lodge Service
Dublin, Ireland
09.2024 - 01.2025
General operative - Part time
Keelings
Dublin, Ireland
03.2024 - 09.2024
Accounts Receivable Specialist
DHL
Chennai, India
11.2022 - 01.2024
- Resolved outstanding invoice queries by collaborating with North American and European customers over email and phone.
- Increased customer credit limits for those with strong financial backgrounds.
- Mitigated billing errors by disputing discrepancies and securing prompt corrections.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Processed customer payments through credit cards ensuring accurate transactions.
- Issued invoices and credit memos to customers, maintaining meticulous financial records.
- Managed accounts receivable ledger, promptly identifying overdue accounts for follow-up.
Accounts Receivable Analyst
Genpact
Hyderabad, India
01.2022 - 11.2022
- Streamlined payment collection procedures to minimise errors and delays.
- Prepared weekly reports on accounts receivable activity providing valuable insights into cash flow trends.
- Monitored outstanding invoices and performed collections duties.
- Negotiated payment terms with customers for improved financial resolution.
Accounts Receivable Analyst
Accenture
Chennai, India
06.2019 - 01.2022
- Preparing monthly/weekly reconciliation reports and facilitating sign-off within the cut off time
- Reconciliation of payments received from customer with the past due and open invoices on customer's account
- Ensuring timely escalations to client, thus avoiding delayed payments from customer
- Establishment of and follow up on relevant financial measurements for AR teams / individual
- Contacted customers to arrange or collect payments.
Customer Service Representative
HCL
Chennai, India
08.2018 - 06.2019
- Understanding of End to end process of reconciliation, accounts receivables, client maintenance and customer relationship as a part of process handled
- Sending monthly reviews to various teams within our deal to evaluate customer's financial position
- Requesting for customer's financial statement to assess their liquidity and credit risk
- Ensure overall AR controlling process adheres to the global standards set by the organization
Customer Support Associate
RR Donnelley
Chennai, India
06.2017 - 07.2018
- Ensure orders are entered into the system correctly, including quantities, pricing, and shipping details
- Serve as the primary point of contact for customers, addressing inquiries, concerns, and complaints promptly and professionally
- Monitor inventory levels and coordinate with the warehouse or procurement team to ensure product availability
- Collaborate with other departments, such as sales, operations, or quality assurance, to resolve complex issues
Education
MSc - International Accounting and Finance
Dublin Business School
Dublin 01.2024 - 01.2025
Bachelor of Business Administration -
St. Thomas College of Arts and Science
Chennai, India 06.2014 - 01.2017
Skills
- Proficient in Excel
- Account management
- Account reconciliation
- Prioritising workload
- Payment collections
- Risk Management
- Payment transactions
- Invoice processes
- Sage 50 knowledge
- Payment handling
- Credit card processing
- Credit Analysis
- Audit and Compliance
- Team Player
- SAP Knowledge
- Dispute Resolution
Timeline
Security officer - Part time
Lodge Service
09.2024 - 01.2025
General operative - Part time
Keelings
03.2024 - 09.2024
MSc - International Accounting and Finance
Dublin Business School
01.2024 - 01.2025
Accounts Receivable Specialist
DHL
11.2022 - 01.2024
Accounts Receivable Analyst
Genpact
01.2022 - 11.2022
Accounts Receivable Analyst
Accenture
06.2019 - 01.2022
Customer Service Representative
HCL
08.2018 - 06.2019
Customer Support Associate
RR Donnelley
06.2017 - 07.2018
Bachelor of Business Administration -
St. Thomas College of Arts and Science
06.2014 - 01.2017
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