Ines barhoumi
Salthill, Galway
Summary
Enthusiastic and dedicated hospitality professional with extensive experience in both restaurant and bar settings. Proven ability to provide exceptional customer service, handle high-pressure environments, and work effectively as part of a team. Fluent in English, Italian, French, Arabic, enhancing communication with a diverse customer base.
Overview
4
4
years of professional experience
Work History
Host
Airbnb
Various Locations
2024.07 - Current
- Managed bookings and communicated with guests to ensure a smooth check-in process
- Provided local information and personalized recommendations to enhance guest experiences
- Maintained high standards of cleanliness and readiness in properties.
Waitress/Bartender
Salthill Hotel
Galway
2023.03 - 2023.06
- Greeted and seated guests, ensuring a pleasant dining experience
- Took and served food and beverage orders promptly and accurately
- Provided detailed information on menu items and recommended specials
- Mixed and served drinks behind the bar, maintaining high standards of hygiene and service
- Handled customer complaints and queries efficiently
- Assisted in maintaining a clean and organized dining and bar area.
Waitress/Bartender
PJ's Pub
Galway
2022.06 - 2023.02
- Delivered excellent customer service in a busy pub environment
- Managed cash transactions and balanced registers at the end of shifts
- Assisted in stock management and ensured the bar was well-supplied
- Organized events and promotions to increase customer engagement.
Sales Assistant
Centra
Galway
2020.04 - 2021.08
- Assisted customers with purchases and provided product information
- Restocked shelves and maintained store organization
- Operated cash registers and handled transactions accurately.
Education
Bachelor of Human Rights and Law -
University of Galway
Skills
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Proficient in bar and restaurant operations
- Cash handling and register balancing
- Ability to work effectively in fast-paced environments
- Team Collaboration
- Guest Relations
- Detail Oriented
References
Available upon request.
Languages
Italian
First Language
English
Advanced (C1)
C1
French
Advanced (C1)
C1
Arabic
Upper Intermediate (B2)
B2
Spanish
Upper Intermediate (B2)
B2
Timeline
Host
Airbnb
2024.07 - Current
Waitress/Bartender
Salthill Hotel
2023.03 - 2023.06
Waitress/Bartender
PJ's Pub
2022.06 - 2023.02
Sales Assistant
Centra
2020.04 - 2021.08
Bachelor of Human Rights and Law -
University of Galway
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